Repair/Replacement Costs - List

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#2,298
Just received my bucket bag gm in the mail. Had it for 15 minutes then jumped in the car to drop it off at LV. Was quoted $150 for lining replacement and $240 for pochette replacement (I didn't have one but thought it would be nice to get the one that goes with the bag...and can't beat that price!) Super excited. The 6 week wait begins!
 
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#2,299
Took my mono sunglass case in since the glazing was peeling off in the area where the case bends each time you open it to take the glasses out. (I wish I’d taken a picture!) initially the SA said it’d cost $100 but when I pushed a little and reminded her of our extensive "relationship," she said they’d do it for free. She seemed more surprised to see the sunglass case IRL, is it such a unicorn? I’m happy I have this piece as it appears to have been discontinued.
 
#2,300
I brought a vintage Speedy 25 in for repairs yesterday. I live on the East Coast in the United States. The canvas and zipper are in great shape, and the interior is pristine. The handles and piping are still good, but I’m replacing the rest of the leather. All four chaps will be $240; zipper tab will be $30; and the two side tabs will be $60/each. I do use a shoulder strap on this bag because I need to be hands-free with a very energetic little boy (I just re-purpose the strap from my seldom-used Keepall), so I wreak havoc on the chaps and am surprised that they lasted as long as they did on a twenty-something-year-old bag!
 
#2,301
I don’t know if I posted this before, but my DIL brought in her NF MM bag to have the straps replaced in February. She was quoted a price of $240 (+tax).

Last week she called to inquire about the strap replacement and was told it was completed on March 5th. She never received a phone call or email.

When she called, they told her to ask for free perfume samples; probably as a courtesy since they never contacted her. When she got to the store (inside Saks) she was told they don’t have them at that location.
 
#2,302
Johnpauliegal said:
I don’t know if I posted this before, but my DIL brought in her NF MM bag to have the straps replaced in February. She was quoted a price of $240 (+tax).

Last week she called to inquire about the strap replacement and was told it was completed on March 5th. She never received a phone call or email.

When she called, they told her to ask for free perfume samples; probably as a courtesy since they never contacted her. When she got to the store (inside Saks) she was told they don’t have them at that location.
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Well that's annoying, as if she hadn't been waiting long enough! I just called the 1-866 number to inquire about my repair. I wanted to know if my bucket bag gm made it to the Calif factory. It did indeed but I found out it wasn't shipped to them until a week after I had dropped it off. I thought the stores shipped repairs out daily. Anywho...it's being repaired right now so my 6 week wait is right on schedule.
 
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#2,305
gottabagit said:
Took my mono sunglass case in since the glazing was peeling off in the area where the case bends each time you open it to take the glasses out. (I wish I’d taken a picture!) initially the SA said it’d cost $100 but when I pushed a little and reminded her of our extensive "relationship," she said they’d do it for free. She seemed more surprised to see the sunglass case IRL, is it such a unicorn? I’m happy I have this piece as it appears to have been discontinued.
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I'll be curious to know if they can fix it. My SA sent mine in last year for glazing issues around the same area and they sent it back saying they were unable to fix it. She offered me store credit, but I opted to keep it anyway, which I kind of debated about.
 
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