Repair/Replacement Costs - List

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#2,087
Do they replace speedy hl handles? Thinking about possibly getting a vintage one and if the handles are dirty and I balls up cleaning them, wondering if I can get them replaced at what cost in £?
 
#2,088
Adding another data point about the Lumineuse. I dropped off one for repair a few weeks ago. The bag was from 2010. Lots of cracking everywhere. LV just called to tell me that they would be doing all repairs for free. I was expecting to pay a few hundred dollars due to the age of the bag and the fact that I used it a ton but LV said all repairs are free because this style had known quality issues. I did not have a receipt and offered to pay when dropping the bag off initially. I'm so happy with LV right now as I'm having 3 Lumis repaired - Aube, Terre and Noir. This is easily my most favorite LV style ever.
 
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#2,089
harlem_cutie said:
Adding another data point about the Lumineuse. I dropped off one for repair a few weeks ago. The bag was from 2010. Lots of cracking everywhere. LV just called to tell me that they would be doing all repairs for free. I was expecting to pay a few hundred dollars due to the age of the bag and the fact that I used it a ton but LV said all repairs are free because this style had known quality issues. I did not have a receipt and offered to pay when dropping the bag off initially. I'm so happy with LV right now as I'm having 3 Lumis repaired - Aube, Terre and Noir. This is easily my most favorite LV style ever.
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This is not only awesome, but amazing as well!! Congratulations to you!!!
 
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#2,090
harlem_cutie said:
Adding another data point about the Lumineuse. I dropped off one for repair a few weeks ago. The bag was from 2010. Lots of cracking everywhere. LV just called to tell me that they would be doing all repairs for free. I was expecting to pay a few hundred dollars due to the age of the bag and the fact that I used it a ton but LV said all repairs are free because this style had known quality issues. I did not have a receipt and offered to pay when dropping the bag off initially. I'm so happy with LV right now as I'm having 3 Lumis repaired - Aube, Terre and Noir. This is easily my most favorite LV style ever.
Click to expand...

Awesome! This is why I NEVER stray from LV. They have always stood by their brand imo.
 
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#2,096
Data point for a Saumur 35. Just had the shoulder strap (with shoulder pad) and front-to-back buckle strap replaced; it was $240 + tax, which I felt was very reasonable. Was quoted a 6 week wait time, it took 3. Very pleased all around.
 
#2,097
I would love to see pictures of your repaired Saumur 35. I think I want all the vachetta replaced on mine with the exception of the piping ( to save money).

PsyDocJoanne said:
Data point for a Saumur 35. Just had the shoulder strap (with shoulder pad) and front-to-back buckle strap replaced; it was $240 + tax, which I felt was very reasonable. Was quoted a 6 week wait time, it took 3. Very pleased all around.
Click to expand...
 
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