Repair/Replacement Costs - List

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#2,026
fabuleux said:
@Arussell3195
It looks like scratches to the leather, right?
If you want all or part of the leather replaced, you have to take the bag to a store for a quote. If the repair request is accepted, the SA will quote you a price. For replacing all the leather on a bag, the prices vary but are often 50% to 70% of the retail price of the bag.
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This bag hasn’t been made in years. Also very few copies were made with it being limited edition. Would they really charge 80% of the retail price? All I want is mostly the piping replaced and the hardware. I also need a new luggage tag like the one that came with it. I don’t have time to drive 4 hrs there and back twice so can they fix the hard ware and piping through me shipping it overnight if I email? I can’t call because the customer service line has been down for weeks now. I called multiple times over the last few weeks and it said that lv was experiencing issues and that they could be reached online but they don’t even reply to my emails.
 
#2,027
Arussell3195 said:
This bag hasn’t been made in years. Also very few copies were made with it being limited edition. Would they really charge 80% of the retail price? All I want is mostly the piping replaced and the hardware. I also need a new luggage tag like the one that came with it. I don’t have time to drive 4 hrs there and back twice so can they fix the hard ware and piping through me shipping it overnight if I email? I can’t call because the customer service line has been down for weeks now. I called multiple times over the last few weeks and it said that lv was experiencing issues and that they could be reached online but they don’t even reply to my emails.
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Haha I never said “80%”!
Yes you can ship the bag to the store and they will assess it and give you a quote. I am assuming that they will simply look at the regular Deauville repair prices. If you ship the bag, include a detailed list of what you wish to have replaced.

If I remember correctly, this was not a limited edition but rather a special order. Back in the 90s and 2000s, clients could request a bag be made in a different canvas or in Épi leather for a higher price tag. This option was unfortunately discontinued about 12 years ago or so.
 
#2,028
Hello all,

Do you think I should get my handles reglazed ? Or can it wait ? The bag is 3 years old, so it's normal wear and tear ...

Thanks !
 

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#2,032
I know this must have been asked a million times..but I can't find it so..if I buy an item from a consignment place or even eBay..and I need repairs on handles etc..would lv be peeved or cool about it and fix it..obvi they would charge but how much for like handles on an alma pm? Canadian here so ya..thanks in advance :flowers:
 
#2,034
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#2,035
jsndlcrz said:
Earlier today, I went to LV in South Coast Plaza to repair my 2002 Deauville. I was quoted USD 890.00 to replace all leather (USD 830) and to order a new name tag (USD 60). I'll keep you guys updated in 6 weeks. Here are the before pictures:
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Please be sure to post pics when you get it back! I’m considering doing the same thing with my Deauville.
 
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#2,036
jsndlcrz said:
Earlier today, I went to LV in South Coast Plaza to repair my 2002 Deauville. I was quoted USD 890.00 to replace all leather (USD 830) and to order a new name tag (USD 60). I'll keep you guys updated in 6 weeks. Here are the before pictures:
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It will look lovely when it's done, but I actually think it looks beautiful as it is. The vachetta has aged wonderfully...
 
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#2,037
Kathleen37 said:
It will look lovely when it's done, but I actually think it looks beautiful as it is. The vachetta has aged wonderfully...
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I agree! I loved the patina of the vachetta, but with closer inspection the leather was damaged. The tabs holding up the handles was bound to break sooner or later. One of the handles was severely cracked and other parts of the leather had minor cracks.
 
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