Repair/Replacement Costs - List

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Only the metal pulls are usually free. The Speedy has a leather tab on the pull. It's not free of charge unless the SA or store manager waives the fee for some reason. The answer you got is the norm. Cheer up!

She mentioned it's the speedy b, so no leather on the zipper. I heard he cles zipper repair is free, so I wonder if the locking function on the speedy b is the extra cost. Would it be 60 since there are 2 pulls, or does 30 cover both?
 
Does anyone know if LV will replace a zipper (not just the pull), on DE bag, if red is starting to peek at out at bottom edges? If so, what was the cost? The zipper jammed and one of the pulls came off the teeth of one of the zipper sides of my DE Speedy B . I have the pulls, but the zipper must be replaced.

Has anyone sent their LV bag to Ragobrothers or Leathersurgeons for repair (or zipper replacement), recently? Seems I recall reading a post of someone sending two LV bags for a Spa treatment late last year, but I don't remember details. Perhaps The Leather Spa ? Cordwainersnyc.com, ?


@BunnyLady4 posted this: "The Wall Street Journal recently ran an article on where to repair high-end handbags. The highest rates went to Chanel, Art Bag (artbag.com/repair) and Bag Borrow Steal (bagborroworsteal.com/handbag-repair). I haven't used any of them though" in this thread. Bagborrowsteal site doesn't show any repair services so they may no longer offer repair as a general service.

@gracekelly - I see in the other thread you've used artbag.com/repair. Any insight, feedback to share? Thanks!

I may try LV first and if they won't repair the bag, try an independent.
 
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Does anyone know if LV will replace a zipper (not just the pull), on DE bag, if red is starting to peek at out at bottom edges? The zipper jammed and one of the pulls came off the teeth of one of the zipper sides of my DE Speedy B .

Has anyone sent their LV bag to Ragobrothers or Leathersurgeons for repair (or zipper replacement), recently? Seems I recall reading a post of someone sending two LV bags for a Spa treatment late last year, but I don't remember details. Perhaps The Leather Spa ?


@BunnyLady4 posted this: "The Wall Street Journal recently ran an article on where to repair high-end handbags. The highest rates went to Chanel, Art Bag (artbag.com/repair) and Bag Borrow Steal (bagborroworsteal.com/handbag-repair). I haven't used any of them though" in this thread. Bagborrowsteal site doesn't show any repair services so they may no longer offer repair as a general service.

@gracekelly - I see in the other thread you've used artbag.com/repair. Any insight, feedback to share? Thanks!

I may try LV first and if they won't repair the bag, try an independent.
They can replace an entire zipper of course. This is one of the most common repairs at Louis Vuitton. Simply bring your bag to the closest store and ask for an estimate.
 
I took my zippy Damier Graphite wallet to replace the zipper because it no longer closes properly and they quoted a cost of $300CDN! I was shocked! The wallet only costs $450 (and I actually paid $310 for it 7 years ago). It almost costs as much as the wallet itself!
 
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Brought my vintage monogram keepall 45 bandouliere to the store today and asked for replacement of the full zipper - was quoted 75 euros With 6-7 weeks of waiting period.
Thank you for posting this. I hope I can get a similar price to replace the zipper on my speedy!

I took my zippy Damier Graphite wallet to replace the zipper because it no longer closes properly and they quoted a cost of $300CDN! I was shocked! The wallet only costs $450 (and I actually paid $310 for it 7 years ago). It almost costs as much as the wallet itself!

WOW! Isn't that quite costly, relative to the piece? I wonder why it's so costly.
 
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I agree. It's definitely disproportionate. I mean, then the price appears to suggest the canvas is worth a lot less than the zipper?

@averagejoe - my thinking exactly!

What's apparent in reading posts on customer experiences is LV's customer service, courtesies, pricing and application of policies are more (customer) subjective than objective!
 
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