Repair/Replacement Costs - List
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hi, i have my pomme Vernis Houston bag (bought in 2007) and last year one set of the inside pockets (the non-zippered set of pockets) got ripped. 
Here are some photos...can see on right side of cellphone pocket the pocket is ripped near the stitching. the 2nd photo is a more close-up photo showing how the pocket material is ripped from stitching attaching it to the inside of the bag.
at first i just avoided using that cell pocket (cellphones are so much wider these days, and doesn't fit, so it's kind of useless for that, lol) and i would put my cell in the other wider pocket, but then it also ripped on the other side of the set of pockets (see image below), so i c an't really use either of these pockets at all...kind of annoying.
i just took the bag to Northpark center in Dallas and talked to an SA and she quoted price of $300 (with 8 week turn-around time) for the repair which would involve replacing the whole interior lining. Eek. She mentioned that for this bag (Houston), there was no option for just repairing/replacing an interior pocket so would have to replace the whole lining. Eek. I am hesitant to spend that kind of $$ and go through all this trouble, just to replace the lining bc of ripped pockets. And the rest of the interior of the bag is pristine, and i love the Pomme color ( i believe Pomme is discontinued ?).
Though, it IS very annoying to not be able to use these pockets, for such an $$ bag that I use somewhat regularly.
Do you think a local cobbler (high-end one of course) could somehow repair these pockets without having to replace the lining, and for a lower cost?
FWIW, this is the most expensive bag I own and this bag is one of my HG bags (is that still the term used here? hehe). I will never ever sell it, so potential resale value is not an issue.
Here are some photos...can see on right side of cellphone pocket the pocket is ripped near the stitching. the 2nd photo is a more close-up photo showing how the pocket material is ripped from stitching attaching it to the inside of the bag. at first i just avoided using that cell pocket (cellphones are so much wider these days, and doesn't fit, so it's kind of useless for that, lol) and i would put my cell in the other wider pocket, but then it also ripped on the other side of the set of pockets (see image below), so i c an't really use either of these pockets at all...kind of annoying.
i just took the bag to Northpark center in Dallas and talked to an SA and she quoted price of $300 (with 8 week turn-around time) for the repair which would involve replacing the whole interior lining. Eek. She mentioned that for this bag (Houston), there was no option for just repairing/replacing an interior pocket so would have to replace the whole lining. Eek. I am hesitant to spend that kind of $$ and go through all this trouble, just to replace the lining bc of ripped pockets. And the rest of the interior of the bag is pristine, and i love the Pomme color ( i believe Pomme is discontinued ?).
Though, it IS very annoying to not be able to use these pockets, for such an $$ bag that I use somewhat regularly.
Do you think a local cobbler (high-end one of course) could somehow repair these pockets without having to replace the lining, and for a lower cost?
FWIW, this is the most expensive bag I own and this bag is one of my HG bags (is that still the term used here? hehe). I will never ever sell it, so potential resale value is not an issue.
To be honest with you, I would save the money and get the lining replaced by Louis Vuitton. This bag is almost ten years old so this is money well-invested for its upkeep. I know you love this bag so I think it's worth it.hi, i have my pomme Vernis Houston bag (bought in 2007) and last year one set of the inside pockets (the non-zippered set of pockets) got ripped.
View attachment 3562919 View attachment 3562920
at first i just avoided using that cell pocket (cellphones are so much wider these days, and doesn't fit, so it's kind of useless for that, lol) and i would put my cell in the other wider pocket, but then it also ripped on the other side of the set of pockets (see image below), so i c an't really use either of these pockets at all...kind of annoying.
View attachment 3562921
i just took the bag to Northpark center in Dallas and talked to an SA and she quoted price of $300 (with 8 week turn-around time) for the repair which would involve replacing the whole interior lining. Eek. She mentioned that for this bag (Houston), there was no option for just repairing/replacing an interior pocket so would have to replace the whole lining. Eek. I am hesitant to spend that kind of $$ and go through all this trouble, just to replace the lining bc of ripped pockets. And the rest of the interior of the bag is pristine, and i love the Pomme color ( i believe Pomme is discontinued ?).
Though, it IS very annoying to not be able to use these pockets, for such an $$ bag that I use somewhat regularly.
Do you think a local cobbler (high-end one of course) could somehow repair these pockets without having to replace the lining, and for a lower cost?
FWIW, this is the most expensive bag I own and this bag is one of my HG bags (is that still the term used here? hehe). I will never ever sell it, so potential resale value is not an issue.
i took my metis in for repair - the glazing has started to crack after 3 years. my (then) bf's mother gifted it to me when we visited in france that year (2014) and when i went in to see about repair the girl took it to the back to have it examined, but then came back out and said they needed a receipt for the repair. is this accurate? i have heard such conflicting things about getting this item repaired that i feel hesitant to go back in without the receipt. she tried to look up the name in her system but it didn't come up b/c it was purchased in a different country. i didn't get a quote or anything - just 'come back with a receipt because it should be fixed.' there is no way i would ever talk to this guy again so getting a receipt isn't an option, if she even has it.
Hello everyone! I already got my repaired Montsouris gm backpack...here's the link..
https://forum.purseblog.com/threads/my-newly-repaired-louis-vuitton-bag.958253/
https://forum.purseblog.com/threads/my-newly-repaired-louis-vuitton-bag.958253/
If you are asking to pay and have it reglazed you should not have to have a receipt. If you are asking them to consider repairing at no cost to you then they'll have to have a receipt.
Maybe she misunderstood or she's misinformed but you don't have to have a receipt to pay for repairs. I get the impression some SA's misunderstood when receipts were required. I suspect some people aren't clear of their expectations when they talk to SA's either.
I assume you are in the US. I don't think this varies from country to country but just in case.
thank youIf you are asking to pay and have it reglazed you should not have to have a receipt. If you are asking them to consider repairing at no cost to you then they'll have to have a receipt.
Maybe she misunderstood or she's misinformed but you don't have to have a receipt to pay for repairs. I get the impression some SA's misunderstood when receipts were required. I suspect some people aren't clear of their expectations when they talk to SA's either.
I assume you are in the US. I don't think this varies from country to country but just in case.
.'I suspect some people aren't clear of their expectations when they talk to SA's either' - this applies to me, as i've never had to repair something before, so i was probably not a very informed customer. i called the customer service line since this happened, in order to get more help, and she said it will vary from store to store, the policy regarding receipts. i am going to take the bag back in again this weekend and see what they say. if i'm given a price quote i'll post it. the bag has bad memories associated w/it anyway so i might just sell it off, lol
When you pick it up. When you bring the item in they tell you how much it will be.
Yes, this is true but in my case, I got an estimated price base on the repair I wanted them to do then when I went to pick up my bag, the price was lower than the original estimated price ( it would be really nice if all cases are like this[emoji4]) I was also kind of surprised that there was no tax charged. Is that normal? Including the luggage tag I bought.
My repaired louis vuitton montsouris Gm!
(Now thinking of replacing the rest of the exterior later...but maybe later[emoji38])
(Now thinking of replacing the rest of the exterior later...but maybe later[emoji38])
I saved the leather of the closure buckle because that is where the date code is stamped. I requested if they can just replace small strap keeper on the buckle. My SA noted it on the repair form but they were not able to replace it so when I use it on my newly replaced locking pad here how it looks[emoji38]
Hello everyone! I need some help and advice. I bought my LV Damier Azur Speedy 30 back in Spring 2009. Four years later I noticed the piping was coming out so I stopped by Louis Vuitton in NYC to inquire about having it repair. The SA told me don't repair it, it's not worth it and that I should just buy a new bag. I remember thinking he had an agenda just to sell me a new bag . So this bag went into the back of my closet and was forgotten for YEARS. I recently did a huge NYE clean out the closet because I'm having my closet remodeled with custom shelves and drawers. I found this bag again and researched whether it could be fixed. I don't want this bag just sitting in my closet. I found all these reviews and videos about LV's repair service. My dilemma now is, is this worth repairing? Will I pay an arm or a leg? Should I sell it as is and move on? I don't think I have the heart to buy a new Damier Azur.
