Repair/Replacement Costs - List

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#1,627
bickyi said:
I was quoted $30 last week for a Speedy 25. I was surprised because it has always been free for as long as I can remember (I've had 1 or 2 changed in the past), but my SA said price increased a couple months ago, and they now charge for it. I think if you have a good history with your SA, he/she may still give it to you for free. Hope this helps!
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I need a new zipper pull for my S 25, do they repair in store?
 
#1,629
I just purchased my first LV bag from a big LV Store and the SA told me that there isn't a "one year warranty" so to speak, She said it's just an understanding and they take them case by case if something is wrong with the bag. I was like wait, whaaaaat? I thought that there literally was a one year warranty for some reason. Maybe from hearing people say it in reviews or something...
 
#1,630
BeGoldStayGold said:
I just purchased my first LV bag from a big LV Store and the SA told me that there isn't a "one year warranty" so to speak, She said it's just an understanding and they take them case by case if something is wrong with the bag. I was like wait, whaaaaat? I thought that there literally was a one year warranty for some reason. Maybe from hearing people say it in reviews or something...
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Lol. Sorry. Just laughed because your response is absolutely correct. There isn't an actual warranty so to speak. They wanted to charge me for a a defect on a brand new item. I'm starting to switch to Hérmes and Chanel because of the customer service I've been getting at LV recently.
 
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#1,631
ashlie said:
Lol. Sorry. Just laughed because your response is absolutely correct. There isn't an actual warranty so to speak. They wanted to charge me for a a defect on a brand new item. I'm starting to switch to Hérmes and Chanel because of the customer service I've been getting at LV recently.
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I guess LV is just like traffic now. There are just TOO MANY PEOPLE EVERYWHERE, and here in California, traffic is like people carrying LV Bags. EVERYONE is in the game. A YEAR ago, if you would've said I would be buying an LV and spending this much money on a handbag, I would of said you're crazy. NOW, I AM crazy like everyone else here on this page....AND, I can see I am in GREAT company! :) LOL
 
#1,632
BeGoldStayGold said:
I guess LV is just like traffic now. There are just TOO MANY PEOPLE EVERYWHERE, and here in California, traffic is like people carrying LV Bags. EVERYONE is in the game. A YEAR ago, if you would've said I would be buying an LV and spending this much money on a handbag, I would of said you're crazy. NOW, I AM crazy like everyone else here on this page....AND, I can see I am in GREAT company! :) LOL
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Yes! Totally!! I can see why LV is trying to increase their prices consistently.
 
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#1,633
BeGoldStayGold said:
I just purchased my first LV bag from a big LV Store and the SA told me that there isn't a "one year warranty" so to speak, She said it's just an understanding and they take them case by case if something is wrong with the bag. I was like wait, whaaaaat? I thought that there literally was a one year warranty for some reason. Maybe from hearing people say it in reviews or something...
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Definitely true. There is no warranty and there never was one either, except on watches and some fine jewelry. When I bought my very first bag, many moons ago, I asked that question to the SA... Because it is such an expensive item! :smile: The warranty myth is particularly pervasive on this forum. But it's worth to note that Louis Vuitton does provide complementary repairs for newly purchased items and in most cases, takes good care of clients experiencing premature wear.
 
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#1,634
Hello,

I just got a vintage trocadero in very good condition except for the interior and exterior pockets. Do you know how to remove the sticky lining ? Do you know if LV can redo the pocket ? The seller told me it was very common for old pieces to have this problem. I had it authentificated, so no doubt :)

I'm sorry for all the questions and if there's already a topic for that.

Thanks
 
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