RaC VS Podium

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to mrssparkles, yes, there is an animal called "customer orders" in FSH. My SA told me, literally, you design the bag in whatever style and H makes for you. The first custom order was the Kelly Lakis designed and requested by Mr. Lakis himself. As Hermes likes the design, H bought the copyright of the design of KL from Mr. Lakis and began production of the bag.

Was referring to custom colours. Special blends for FSH VVIPs.
 
MrsSparkles, to the English-speaking, "rack" means shopping rack ie. it is already made and available. But "rack" in France and Europe means "shelf orders" ie. traditionally, orders are given to craftsmen on shelves. In Paris at least, rack orders is equivalent to special orders. The only difference I know of is that elsewhere in the world, H has just come up with a set of rules concerning future SOs eg. interior and piping must match etc. If so, then SOs has become the "third category" because rack orders do not have these same rules.

Thank you for your explanation, TammyD.

I placed a special-order earlier this year and requested color combination for certain parts. I was informed that it was not allowed since Paris has certain restrictions like what you've mentioned when it comes to SO-ing a bag in color combos.
 
I've heard that on occasion a few small batches of skins/colors that were not plentiful enough to be offered at podium are available at "rack", but generally only as classic bags (no contrast stitching or customization). So, rack seems to be a sort of in between Podium and SO.
 
I was asked by my SA / SM a few months back if I wanted to place a "Rack" order for a bi-colour Birkin etc
I had never heard of "rack" until then and just simplistically assumed it was a Special order. I've heard them use the term "rack" since then but as I never came across this on TPF I assumed it was just an in-house lingo if you know what i mean
Interesting to learn now abt the differences between PO, SO and Rack

( By the way - I haven't placed a "rack" order as not sure what combo to choose )
 
I've heard that on occasion a few small batches of skins/colors that were not plentiful enough to be offered at podium are available at "rack", but generally only as classic bags (no contrast stitching or customization). So, rack seems to be a sort of in between Podium and SO.

Interesting. I wanted to place a SO for a certain color but word came from France that they were only taking SOs for SLGs in this color -- I thought it was because they didn't have that much of it right now. (fingers crossed for next SO season)
 
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