Question about colors and sizing

I’m just nervous because I emailed Balenciaga and asked them if that specific bag came in the small city size and they told me no. How do I know that this is authentic and why would they tell me no if this website has it?
I can't answer that question but Italist is legit. Could be that the SA you spoke to was referring only to the stock they carry, sometimes different countries get different colours/styles.
 
I’ve never heard of that site - it’s tristworthy and authentic??
absolutely!
i bought a lot from them, my Balenciaga calfskin City bag, clutch, BV espadrilles (2 pairs) and a bag, probably something else which i can't remember right now, all was packed beautifully, shipped by DHL, and overall all transactions were smooth and very pleasant
 
absolutely!
i bought a lot from them, my Balenciaga calfskin City bag, clutch, BV espadrilles (2 pairs) and a bag, probably something else which i can't remember right now, all was packed beautifully, shipped by DHL, and overall all transactions were smooth and very pleasant
Really? I read horror stories on their reviews so now I’m terrified to order from them!
 
Really? I read horror stories on their reviews so now I’m terrified to order from them!
i have bought quite a few items from them (Balenciaga Everyday tote as well in addition to all above mentioned) and have not had a single issue.
It's your call, of course, but you wanted that bag, and they have it.
Good luck deciding :smile:
 
Really? I read horror stories on their reviews so now I’m terrified to order from them!
p.s. keep in mind that most of people tend to leave review, especially negative, only when they have negative experience. Most of happy customers just don't bother.
and among a few negative ones you can find my positive review ;)
 
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p.s. keep in mind that most of people tend to leave review, especially negative, only when they have negative experience. Most of happy customers just don't bother.
and among a few negative ones you can find my positive review ;)

Exactly my thoughts. Any time I read reviews I keep that in mind. Happy people often don’t bother to write a review!
 
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guys...Guys...GUYS!!!! I FOUND THE BAG! My Saks in Boston said they didn’t make it in the size I want, but the NYC Saks had it! Even Balenciaga told me through email it didn’t come in that size. Oh well, I got it! I’ll do a reveal on here when I get a chance! Thanks for all of your help!
 
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guys...Guys...GUYS!!!! I FOUND THE BAG! My Saks in Boston said they didn’t make it in the size I want, but the NYC Saks had it! Even Balenciaga told me through email it didn’t come in that size. Oh well, I got it! I’ll do a reveal on here when I get a chance! Thanks for all of your help!
Good for you, congrats! You'll often find that a lot of tPFers are more knowledgable than SAs, even at Balenciaga locations. Some of the SAs have only been working for Bal for a short period of time whereas some of the people here have been studying and collecting Bal for years!
 
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