Polène handbags

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I’m so torn between the dix and the mini neuf and probably more edging towards the neuf as it’s so unusual! Just wondering if anyone owns a neuf do you think it’s something that will keep its shape for years to come? Without seeing it in real life it’s hard to tell how structured it is and how if it will keep its shape?
 
I’m so torn between the dix and the mini neuf and probably more edging towards the neuf as it’s so unusual! Just wondering if anyone owns a neuf do you think it’s something that will keep its shape for years to come? Without seeing it in real life it’s hard to tell how structured it is and how if it will keep its shape?

I have the Neuf in Chalk & Taupe. First, the colors are timeless & wearable all year around.
I would not say that it is a typical structured shape as it has softness.
There should be no reason I can think of why this bag would not hold its shape.
The leather is soft, pliable & well made. Even if it is rather stuffed, I'd say it should be ok
as the bottom of the bag will give it support, JMO
 
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Ordered from Polene website for the first time---- and it has not been a good first impression so far.

I ordered on October 21 (Chalk Beri) and until now, the item has not been shipped. I looked at the website and the same item now reflects as out of stock. Meanwhile, received my credit card bill today and the Polene order has already been charged, even if the item has not shipped?

First of all, does it usually take this long? It says delivery in 5 days and it is past two weeks already. And they should not be charging my card until they ship, shouldn't they?
 
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Ordered from Polene website for the first time---- and it has not been a good first impression so far.

I ordered on October 21 (Chalk Beri) and until now, the item has not been shipped. I looked at the website and the same item now reflects as out of stock. Meanwhile, received my credit card bill today and the Polene order has already been charged, even if the item has not shipped?

First of all, does it usually take this long? It says delivery in 5 days and it is past two weeks already. And they should not be charging my card until they ship, shouldn't they?
That bag in that color is on preorder, it says shipping is on November 16th
 
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@nyeredzi
It was so fulfilling to finally see the store in person. I actually packed the box with my small souvenirs, books and clothes I’d already worn since I had already done a bit of shopping in London, and it was too much to pack on my return trip. I used a prepaid box from the French postal service back to the US.
 
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ugh would love to see customer photos of the new olive color! Judging from the website photos, I can't tell much of a difference between the olive color and taupe?
When I was in the NYC store, I thought the olive was the taupe until the SA pointed out the difference. It’s a subtle difference.
Same with the sandalwood and burgundy.
 
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Ordered from Polene website for the first time---- and it has not been a good first impression so far.

I ordered on October 21 (Chalk Beri) and until now, the item has not been shipped. I looked at the website and the same item now reflects as out of stock. Meanwhile, received my credit card bill today and the Polene order has already been charged, even if the item has not shipped?

First of all, does it usually take this long? It says delivery in 5 days and it is past two weeks already. And they should not be charging my card until they ship, shouldn't they?
Sorry to hear that you first order hasn't arrived. In my experience my cc has always been charged at checkout - prior to shipping. I would suggest to check your invoice to see if it was on pre-order. If it wasn't, you can contact Polene about the shipping delay - they do usually respond back.
Good luck!
 
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Ordered from Polene website for the first time---- and it has not been a good first impression so far.

I ordered on October 21 (Chalk Beri) and until now, the item has not been shipped. I looked at the website and the same item now reflects as out of stock. Meanwhile, received my credit card bill today and the Polene order has already been charged, even if the item has not shipped?

First of all, does it usually take this long? It says delivery in 5 days and it is past two weeks already. And they should not be charging my card until they ship, shouldn't they?
Maybe the bag you ordered was the last one in stock and turned out to have a defect?
Better to wait some extra weeks for a perfect product ;)
I suggest you write and ask when they expect to be able to ship your bag. And bear in mind that production processes may be prone to unexpected and unavoidable delays.
 
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