Polène handbags

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Someone asked awhile ago about the new Le Cabas line-up? My tote in cognac arrived last night, very good quality (went through all the stitching this morning) and I was happily surprised with how light it is!

Ordered mine on Sept 24th and expected to get it around mid-october, my automatic order confirmation still said it would be shipped on the 25th. When I asked Polene about this after a few days they refunded my shipping costs and gave me an exact shipping date, all within an hour of my message

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would you say it is a red tone more than a brown tone? like closer to what is shown on their website or to your pic?
tone shown in Polene's photos differ a lot from the actual bag for some of their products i have to say...
 
Anyone purchased the Neuf one from Polene? I can see it filling up their tagged images on Instagram, from the looks of it most of them were gifted. I wanted to ask you if anyone has it and how this bag looks / is when used cross body? From the pictures it seems super nice just on the shoulder or from the top handle, but word crossbody it looks kinda awkward and the strap is super thin, so wondering how comfortable it is?
I have decided to treat myself with a handbag for starting up a new job. I am thinking between Sept and Neuf. I'm quite drawn to the Neuf as it seems to have nice full-grain textured leather and does not have much hardware which I prefer. However, I have been looking for Sept for such a long time now, as the black gold combo looks so nice and versatile. Also, I mainly use my bags crossbody (I like to have my hands free) and this one has such a great thick strap. However, I've hear people saying the textured leather would not be worth it, and this is what I would choose, as I am not very delicate with my bags. Any advice?
 
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would you say it is a red tone more than a brown tone? like closer to what is shown on their website or to your pic?
tone shown in Polene's photos differ a lot from the actual bag for some of their products i have to say...

Every time I look at it I think "brown", so gonna go with that! Depends slightly on the light I guess, in daytime it looks more brown than in the night. But even when paired with a pink-toned scarf it doesn't tone towards red
 
I have been wearing it as a daily backpack, and I have no wear to report. My main concern was the side threads at the main closure, but so far so good.
Quite carefree, with minimal fuss, easy to open and close. It looks great with both front buttons clasped or unclasped. Being unclasped is easier to get into. I am greatly enjoying this beautiful bag.

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Do you find that straps cut into your shoulders over time? I really like this bag but I'm afraid the thin straps will make it uncomfortable if the bag gets too heavy.
 
Hi there! New here. I’m a fellow Polene lover & recently ordered a Numéro neuf. I received tracking info on October 23 & have not had any shipping updates since then. I emailed their customer service but have yet to hear anything back. Have any of you experienced any shipping delays or lack of response from their customer service? I’ve been so excited for my purse & would have expected to receive it by now! Thank you for any thoughts or advice!
 
Hi everyone, I ordered my first Polene last week and today it is here. I ordered Sept in black textured leather and I absolutely love the bag, its so beautiful and well made. One thing I was surprised by was the closure though, closing it is fine and it snaps nicely, but opening the bag the lock seems a bit wimpy and I have to pull it almost all the way up to open (and the lock feels loose, not snappy like expected). I was a bit surprised as I've heard some people saying their lock was quite tight in the Sept, and I am slightly worried mine is defected. Anyone here who has a Sept and can tell how the lock is in theirs?
 
Hi there! New here. I’m a fellow Polene lover & recently ordered a Numéro neuf. I received tracking info on October 23 & have not had any shipping updates since then. I emailed their customer service but have yet to hear anything back. Have any of you experienced any shipping delays or lack of response from their customer service? I’ve been so excited for my purse & would have expected to receive it by now! Thank you for any thoughts or advice!

Hi, I ordered mine last week and no delays, it came in 6 days. However, I live in Europe so I am not sure about overseas delivery.
 
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Hi there! New here. I’m a fellow Polene lover & recently ordered a Numéro neuf. I received tracking info on October 23 & have not had any shipping updates since then. I emailed their customer service but have yet to hear anything back. Have any of you experienced any shipping delays or lack of response from their customer service? I’ve been so excited for my purse & would have expected to receive it by now! Thank you for any thoughts or advice!
What's the last update in the tracking? If you are in the US, it's possible it's delayed due to USPS processing all the mail in ballots for the elections. To be honest, I don't think there is much Polene can do if the package has already been picked up by the post office. If the tracking only says that the label has been created, then I'd keep pestering them as that could mean they printed the label but didn't actually ship it.
 
just got the numero un in camel trio and already have some dye transfer from jeans that have been worn/washed many times :sad: any tips to remove the stain or protect it from further transfer??? have used apple garde on other bags but not sure with the pebbled leather
I have pebbled leather and used collonil carbon pro with no issues. I dknt have experience with Apple garde, im sorry!
 
Question for those of you who have one of these bags with a flap... does the flap get on your nerves? Is it similiar to a flap on something like the Chanel Boy where you have to hold it with one hand for the bag to stay open? Or can you sort of flip it backward and it will stay there while you're rummaging inside the bag? TIA!
 
Question for those of you who have one of these bags with a flap... does the flap get on your nerves? Is it similiar to a flap on something like the Chanel Boy where you have to hold it with one hand for the bag to stay open? Or can you sort of flip it backward and it will stay there while you're rummaging inside the bag? TIA!
I have to hold it back on my numero un. I was changing into mine this morning and noticed that. I think it might stay open after it has been used a while. I have not carried it that much because I swap bags so often.
 
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