PM Agenda - defective

Melrose1994

Melrose1994

Member
Jun 5, 2016
42
5
#1
Sooo upset! Recently bought a PM agenda in mono and already something wrong with it. I was initially given one that was MIF but glazing on the side was not done properly so I opted for MIS as glazing looked amazing and took it home. Filofax order came in tonight, I had tried to put the calendar in and tried to close but bottomlever came off... See the pic. I am so greatful that I had not personalized it yet or I wouldnt be able to return or exchange. :sad:.. So bummed that I need to go back to store.
 

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#2
Melrose1994 said:
Sooo upset! Recently bought a PM agenda in mono and already something wrong with it. I was initially given one that was MIF but glazing on the side was not done properly so I opted for MIS as glazing looked amazing and took it home. Filofax order came in tonight, I had tried to put the calendar in and tried to close but bottomlever came off... See the pic. I am so greatful that I had not personalized it yet or I wouldnt be able to return or exchange. :sad:.. So bummed that I need to go back to store.
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That's a long time problem with the agendas. Bring it back, they ll exchange it for you.
 
#7
I bought the trunks pm agenda and had it shipped from the boutique. I was so excited to receive it but as soon as I tried to open it, the end piece fell off. They exchanged it by mail with no problems
 
#8
This happened to my PM Vernis agenda the first time I opened it, too. My SA exchanged it for me for a brand new one on the spot. I haven't had any issue with my new one in the year and a half since I got it! Good luck!
 
#9
Happened to me as well. They exchanged it on the spot. Hasn't happened since. I read somewhere to use the clips to open it but push on the rings themselves to close it. Shouldn't happen either way, but this has worked for me.
 
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