The manager asked me to return the scarf and will credit me the postage after that. The scarf I want, Cheval de Caractére is not even at the store yet, and they don´t have dates to give me. The shipping is also mighty annoying if I have to post it via a courier like it came. I´m so dissapointed I just want to cancel the order and try another boutique. Ruined the whole experience for me.