I'm not usually a poster but i feel like i really need some help here and have no one to turn to =[
I recently sold a pair of louboutin's on ebay actually almost a month ago. the seller emailed me when i shipped the shoes, telling me i better not be selling her a fake because she work hard for her money. i told her not to worry I'm a member of tpf and i included the receipt in the box. so when she got it on august 25th. she was happy with it. 2 days ago she messaged me and told me i didn't include a dust bag. and i told her i will send her one. but she does not want it and want a full refund. she has went ahead and filed a paypal claim. now my paypal balance is in negative and i honestly don't feel obligated to do a refund simply because she doesn't like the shoe especially if she waited a week and a half. what's your opinion ladies?
I recently sold a pair of louboutin's on ebay actually almost a month ago. the seller emailed me when i shipped the shoes, telling me i better not be selling her a fake because she work hard for her money. i told her not to worry I'm a member of tpf and i included the receipt in the box. so when she got it on august 25th. she was happy with it. 2 days ago she messaged me and told me i didn't include a dust bag. and i told her i will send her one. but she does not want it and want a full refund. she has went ahead and filed a paypal claim. now my paypal balance is in negative and i honestly don't feel obligated to do a refund simply because she doesn't like the shoe especially if she waited a week and a half. what's your opinion ladies?