I just called Hermes and told them that I didn't get tax credit for my exchanges, but the SA (not the one who sold me the Kelly) said the computer automatically calculates it. My receipt doesn't show it. I asked her to look at the store's copy, and she says it shows a tax credit for my exchanged items for $49 something. But the total charged to my card is the same as what is on my receipt. The SA said she will have the SA who sold it to me call me back tomorrow (turns out she's the assistant manager of the store!!!) Please help me do the math. I've done it several times, and I'm still seeing that I didn't get tax credit.