So, I ordered a preloved SLG Monogram item not on ebay but from a very popular consignment website that is well known here on TPF and youtube. The item is so not as described. Pictures on the listing shown no wear on the zipper and the gold zipper pull with the LV logo it is pure gold, now what I received was all black and the gold plating has rubbed off. The listing says dustbag included but what I have received is the dustbag from the consignment website and not the LV dustbag. The condition says very good what I received was horrible I was stunned and beyond terrified. The date code is different from the listing too, not to mention there is a glue residue and the lining inside is a little loose like you can see bubble Idk how to best describe it. I opened the item as soon as I received it today and called the customer service they sent me a return label and they said they are going to send it to their authenticating team. I repacked the item and sent it back today. I am just concern that if sending it to their "authenticating team" determines it is not authentic what if they say this was not what they have sent me and I just switched the item because apparently this is also a store that doesn't use store (online) tags unlike the other consignment websites I have bought from. I am really worried on how this thing will turn out. I am refusing to name the item I bought and the website (store) name until this matter gets settled. Sorry for the inconvenience. What should I do or what would you do if it was you in addition to what I have already done. Thanks for reading my rant.