i have a Speedy 30 in Azur that I paid for in August that still has PENDING PRODUCT AVAILABILITY!
Omg, what?! Did you call LV to see what's up? That's pretty insane they would tie up a customer's money for that long without any updates or an option to cancel. I thought my item would ship soon, I guess it won't.i have a Speedy 30 in Azur that I paid for in August that still has PENDING PRODUCT AVAILABILITY!
Omg, what?! Did you call LV to see what's up? That's pretty insane they would tie up a customer's money for that long without any updates or an option to cancel. I thought my item would ship soon, I guess it won't.
hey! I know this is an old thread but when you ordered this back in 2018, did the order go into "order in preparation"?I ordered a Palm Springs Mini in monogram 9 days ago and the order went through, however, the status showed as "Pending Product Availability." Later in the week, I noticed my account had been refunded, however, I assumed that since the status of the order was still "Pending Product Availability," they were just going to charge me again once the item came in since they told me they were expecting a shipment for the bags soon. On Sunday evening, I noticed that the order was removed from my order history, so I called and inquired to see why the order was removed, although I had already figured out what happened. They told me that my order was cancelled because they didn't get it in stock and didn't know when the item was going to be stocked again. Although I was pissed that my order was cancelled because I've been wanting the Palm Springs Mini in monogram for months now, I'm disappointed that I had to call to find out my order was cancelled. They should send out an email and change the status of the order to cancelled on the website so that the customer is informed that they will no longer be getting what they ordered without having to call and find out what happened. After this experience, I'm not happy about this new preorder system that they have implemented. I'd prefer that they only sell what they have in stock instead of potentially holding a customer's money for a product they don't have yet and can't guarantee will come in stock within a reasonable time. I also ordered a Mini Pochette Accessories in monogram that currently has the same status, however, the Pochette Metis that I ordered today currently says "Order in Preparation." I hope I get my Mini Pochette but I'm not holding my breath.
EDIT: I just called and asked about the status of my Mini Pochette in Monogram and was told that it will likely be cancelled as well as the item is on backorder for at least 5 to 6 weeks. If I don't see a status change by Thursday, I'm just going to cancel my order because they currently have my funds tied up for an order they don't believe will be fulfilled. I'm so disappointed. If this is the case, this item should have never been available for me to order in the first place.
is it in pending avail or prep?I thought it might be helpful to bump this thread. I noticed others are experiencing this with reverse card holder. I ordered mine on Monday 9.14.2020 and the status has not yet changed. I just hope it doesn't get cancelled, I have been stalking for months!
hey, beach. Do you know if order in preparation means that my order is confirmed?Just a little while ago, I called and cancelled the order!
The CS lady apologized for the length of time, but no idea when it would be available.
She did say she can understand why I wanted to cancel.Should see the credit on my credit card in a few days.
You might have better luck than what I did.
hey, beach. Do you know if order in preparation means that my order is confirmed?
Still pending product availability. It has been a full week now.is it in pending avail or prep?
Happening to me as well. I ordered the reverse card holder on Sept 15. Still pending product availability.Still pending product availability. It has been a full week now.
I ordered mine on Sept 14! Still nothing.Happening to me as well. I ordered the reverse card holder on Sept 15. Still pending product availability.
Hope your order status changes soon! Then hopefully I'll be nextI ordered mine on Sept 14! Still nothing.
OMG! I had honestly given up and assumed it would be canceled. Your note made me check today....it shipped!! Based on my receipt it shipped today.Hope your order status changes soon! Then hopefully I'll be next
That‘s amazing!!! I called client services and they told me it’s on back order and they don’t know when it will ship. But hopefully soonOMG! I had honestly given up and assumed it would be canceled. Your note made me check today....it shipped!! Based on my receipt it shipped today.
Did yours ship yet? Mine was delivered 2 days after it shipped.That‘s amazing!!! I called client services and they told me it’s on back order and they don’t know when it will ship. But hopefully soon