Peeling canvas

midnitee

midnitee

Member
Sep 9, 2011
1,161
451
#1
Hi helpful TPFers!

I just received my Graceful and took her out on her maiden voyage...and the canvas is peeling [emoji853][emoji22] I feel terrible as I just exchanged a neverfull mm that I had a quality issue with and here I am with this. How would you proceed? Would you continue to just carry it as is?

Has anyone else recently had this issue with any other monogram canvas items? The last issues seem to have been reported with items made in 2015 and my date code is from 2017. Here are some pictures..IMG_1507583084.412663.jpgIMG_1507583099.214375.jpg
 

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#3
I can understand how you must be feeling. It's very frustrating. Recently I had the same problem with the Artsy. Took it to LV, but as they don't have new stock so they gave me the store credit :sad:
 
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#4
Sandyhk said:
I can understand how you must be feeling. It's very frustrating. Recently I had the same problem with the Artsy. Took it to LV, but as they don't have new stock so they gave me the store credit :sad:
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Thanks Sandyhk. I wanted to make sure I was not being a crazy, picky customer before I bother to drop by the boutique! I’ll let you know how it goes!
 
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#5
I just wanted to share that I was able to exchange for another bag tonight. Thank you for your thoughts and support! I always am grateful to LVs amazing customer service [emoji846]
 
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#6
midnitee said:
Hi helpful TPFers!

I just received my Graceful and took her out on her maiden voyage...and the canvas is peeling [emoji853][emoji22] I feel terrible as I just exchanged a neverfull mm that I had a quality issue with and here I am with this. How would you proceed? Would you continue to just carry it as is?

Has anyone else recently had this issue with any other monogram canvas items? The last issues seem to have been reported with items made in 2015 and my date code is from 2017. Here are some pictures..View attachment 3847918View attachment 3847919
Click to expand...

I recently purchased a Monogram Agenda in PM, and I noticed that on the edges. Does the white stuff feel sticky kinda like dried glue? I rubbed it off thinking maybe I got my agenda caught on something, but now I am having second thoughts and want to bring it back.
 
#7
missluxurylover said:
I recently purchased a Monogram Agenda in PM, and I noticed that on the edges. Does the white stuff feel sticky kinda like dried glue? I rubbed it off thinking maybe I got my agenda caught on something, but now I am having second thoughts and want to bring it back.
Click to expand...

So apparently the “peeling” is excess glazing.
It is removable with a damp cloth. I returned the gracefull because of bubbling canvas in a corner.
HTH!
 
#9
Here we go...my dear ARTSY with BUBBLING FINISH???? I have babied this bag...and am waiting for LV to respond via messenger as this is upsetting me to no end. She is my first LV and I am horrified she came out of the dustbag like this :sad: Hoping there is something they can do to fix it.
 

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#11
My artsy is peeling, sticky and bubbling too and I just took it out of the dust bag. Did you every get a response back from lv on what can be done? I tried wiping it down with a damp Luke warm cloth but nothing ;(
 
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#12
Allyson1686 said:
My artsy is peeling, sticky and bubbling too and I just took it out of the dust bag. Did you every get a response back from lv on what can be done? I tried wiping it down with a damp Luke warm cloth but nothing ;(
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We ended up making the hour and a half drive to the nearest LV. The SA took it back to the repair specialist, who came out to talk with me. We had purchased it from lv online and they looked it up and said I could have a new artsy or the current artsy price to apply towards a purchase made in store. I suggest taking your bag into the nearest LV if it is safe to do so :smile:
 
#13
midnitee said:
Hi helpful TPFers!

I just received my Graceful and took her out on her maiden voyage...and the canvas is peeling [emoji853][emoji22] I feel terrible as I just exchanged a neverfull mm that I had a quality issue with and here I am with this. How would you proceed? Would you continue to just carry it as is?

Has anyone else recently had this issue with any other monogram canvas items? The last issues seem to have been reported with items made in 2015 and my date code is from 2017. Here are some pictures..View attachment 3847918View attachment 3847919
Click to expand...
What happen with your bag? Mine was doing the same when I bought after a week!!!! I took to my local store and said it was normal
 
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