i was doing some long anticipated closet diving when I found a beautiful black patent leather zip zip satchel with Vachetta leather trim. Never used. Tags and wrap still on. Unfortunately it was in the clear plastic bag it was shipped in. When I took the zip zip out of the bag, the clear plastic bag was stuck to it and I have hazy marks on the satchel. Not sure if the plastic took the coating off the satchel or if the plastic bag left a film on the satchel. Funny thing is, it only stuck on one side so I have one perfect side and one hazy side. Kind of a "glass half full" sort of thing. I called Dooney customer service and they suggested cleaning it with a mild soap, distilled water and dry with a soft cotton cloth. I have a hunch the damage is done. Has anyone had this issue? I did do some more closet diving and safely stored the rest of my patents and fortunately all are OK. But I really LOVE the look of the black shiny patent with the matte Vachetta. I don't mind paying for a repair I just hope it isn't too expensive.