well, I picked up my first all gold charm today, the retired gold strawberry. I got a good deal on it ($175) and I had it on layaway. Now, that may not be a lot of money for some, but for me, it's a big chunk of change for a bead. The sales associate was so blase about it. She didn't even want to put it in a box. She said, oh, do you want to put it right on your bracelet? No, for that money, I'd at least like a box. didn't even give me a pandora box/bag, nothing. I don't shop at this store often (you can see why) but they occasionally have good deals. I was so excited to pick it up and she put a damper on my mood. Oh, well, I'm off to rearrange my bracelet to accomodate my new family member