Hi,
I bought a bag yesterday, approx 14.00, Thursday 10th Sept and was given two delivery price options, £3.99, expected Monday, or £9.99, expected Saturday. I decided to pay for express, rather than wait the whole weekend but I've just received a text to say my DPD delivery will be here Monday. I looked on the DPD website and they quote next day delivery for £8.99. So, I'm a bit annoyed and wondering if it is reasonable for me to request the postage (or at least part) of it back from the seller? The seller is a business, so I assumed the postage price and times would be good. Also, DPD are not reporting any delays in their services at the moment.
I bought a bag yesterday, approx 14.00, Thursday 10th Sept and was given two delivery price options, £3.99, expected Monday, or £9.99, expected Saturday. I decided to pay for express, rather than wait the whole weekend but I've just received a text to say my DPD delivery will be here Monday. I looked on the DPD website and they quote next day delivery for £8.99. So, I'm a bit annoyed and wondering if it is reasonable for me to request the postage (or at least part) of it back from the seller? The seller is a business, so I assumed the postage price and times would be good. Also, DPD are not reporting any delays in their services at the moment.