which might cause them to loose their job?
I usually post on the LV forum. Thought I would ask this question here in the general discussion forum instead.
I bought something from Eluxury last week and the package was supposedly delivered on Saturday March 31, 2007 @ 7:37 PM. Been contacting Eluxury back and forth regarding my missing Louis Vuitton items.
Eluxury sent me an emailed stating I have received my package. I can see that for myself on the FedEx website. Since I was not satisfied with the answer I call them again. This time they said they would contact FedEx and change the data to being returned to warehouse for delivery Monday April 2, 2007. Well Monday has come and gone and still no package from Eluxury.
This time I contacted FedEx and the customer service representative says my package has been delivered. Hmmm? Okay, then the csr put me on hold and will try to contact the original courier of my package. Fedex asked if it was all right for the courier to contact me to which I replied it was okay.
The courier just called me and gave me some bogus explanation that his step-daugther was doing his route. Alright then... He said since she is new to the job and taking over his route she did not know my neighborhood and decided to drop my package off at the U.S. post office and mailed my package! I can't believe this! I just live about 5 miles from the post office. Driving is a piece of cake even if it's 5 miles.
Her step-father was begging me not to report her for mailing my package via the post office using her own money. He assumed I would have received the package by Monday since his step-daughter supposedly mailed at around 9:30 in the morning on Saturday? He also thought since it was so small it would have been here especially via priority mail. He did not want me to report her to FedEx. What I fail to understand is if she was working for FedEx why did she not complete her route or call her HQ for directions. She could have even inquired at the post office! Now he wants me to call him if I don't receive my package by 12:00 noon!?!?!?!?
I am very confused! Is it his job or her job with FedEx? Or is this a scam to buy time and they have pilfered my beloved Louis Vuitton?
My question is should I report father and step-daughter to FedEx for doing something against company policy. Which might result in termination of their employent with FedEx.
Thanks for letting me Thanks in advance for any advice.
I usually post on the LV forum. Thought I would ask this question here in the general discussion forum instead.
I bought something from Eluxury last week and the package was supposedly delivered on Saturday March 31, 2007 @ 7:37 PM. Been contacting Eluxury back and forth regarding my missing Louis Vuitton items.
Eluxury sent me an emailed stating I have received my package. I can see that for myself on the FedEx website. Since I was not satisfied with the answer I call them again. This time they said they would contact FedEx and change the data to being returned to warehouse for delivery Monday April 2, 2007. Well Monday has come and gone and still no package from Eluxury.
This time I contacted FedEx and the customer service representative says my package has been delivered. Hmmm? Okay, then the csr put me on hold and will try to contact the original courier of my package. Fedex asked if it was all right for the courier to contact me to which I replied it was okay.
The courier just called me and gave me some bogus explanation that his step-daugther was doing his route. Alright then... He said since she is new to the job and taking over his route she did not know my neighborhood and decided to drop my package off at the U.S. post office and mailed my package! I can't believe this! I just live about 5 miles from the post office. Driving is a piece of cake even if it's 5 miles.
Her step-father was begging me not to report her for mailing my package via the post office using her own money. He assumed I would have received the package by Monday since his step-daughter supposedly mailed at around 9:30 in the morning on Saturday? He also thought since it was so small it would have been here especially via priority mail. He did not want me to report her to FedEx. What I fail to understand is if she was working for FedEx why did she not complete her route or call her HQ for directions. She could have even inquired at the post office! Now he wants me to call him if I don't receive my package by 12:00 noon!?!?!?!?
I am very confused! Is it his job or her job with FedEx? Or is this a scam to buy time and they have pilfered my beloved Louis Vuitton?
My question is should I report father and step-daughter to FedEx for doing something against company policy. Which might result in termination of their employent with FedEx.
Thanks for letting me Thanks in advance for any advice.