Official worldwide thread - Tips/Advice for customs, VAT, etc...

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Have you had any problems selling to Fashionphile? I’m kind of worried about getting hit by custom fees and losing that cheque. Oh no, I’m sorry to hear about your package :sad:
No none at all. Once they give me a quote and I accept I just ship to them. There’s a form to print off and include, you have to pay the postage from Canada. They actually pay fairly quickly once they receive your items. They pay directly to my PP account. You don’t get charged customs fees if you’re selling to them, you just have to fill out the customs form at the post office stating that you’re selling a used handbag or whatever it is. You only get charged customs when you’re purchasing.
 
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No none at all. Once they give me a quote and I accept I just ship to them. There’s a form to print off and include, you have to pay the postage from Canada. They actually pay fairly quickly once they receive your items. They pay directly to my PP account. You don’t get charged customs fees if you’re selling to them, you just have to fill out the customs form at the post office stating that you’re selling a used handbag or whatever it is. You only get charged customs when you’re purchasing.

Thank you. That’s much more re-assuring. I am genuinely concerned about them rejecting my item and then getting slammed by customs fees. I am worried that this will end up costing me money versus making it. Have you ever used Canada Post for shipping to Fashionphile?
 
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Thank you. That’s much more re-assuring. I am genuinely concerned about them rejecting my item and then getting slammed by customs fees. I am worried that this will end up costing me money versus making it. Have you ever used Canada Post for shipping to Fashionphile?
That’s all they’ll accept. They say if you use FedEx or UPS your package won’t be accepted. No idea why.
 
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That’s all they’ll accept. They say if you use FedEx or UPS your package won’t be accepted. No idea why.

How many days did you wait to get an update on your item? Canada Post says my item was delivered yesterday morning but no updates have been made. I also saw that my item has not been marked as shipped on the Fashionphile sales page. Should I be worried? I followed the paperwork carefully.
 
How many days did you wait to get an update on your item? Canada Post says my item was delivered yesterday morning but no updates have been made. I also saw that my item has not been marked as shipped on the Fashionphile sales page. Should I be worried? I followed the paperwork carefully.
I don't recall my items ever marked as shipped but then again I'm not using their shipping labels. I don't recall exactly how long it took for me to get paid but it wasn't a lengthy wait. Longer for jewellery than bags.
 
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I'm not thrilled that my item arrived last Wednesday yet there's been absolutely no updates on its progress. While I understand that they are busier than they usually are, I dislike being left in the dark especially when an item is worth $$$. I contacted Fashionphile a day ago so I'm hoping to hear from them sooner than later.

Generally I find that if I send bags it only takes a couple of days for payment once they're received. When I sent in a bracelet it took a week.
 
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So my understanding is that for goods coming into the US duties will be collected for goods (I.e. handbags over $800). I also believe states recently started collecting sales tax for internet goods or even if there wasn’t a store in your state. (I.e. they don’t have cartier in wisconsin so a few years ago I was able to buy something from cartier and was not charged any sales tax).

Did they change the rules again? I went to buy something from mytheresa and they are for a 1400 item they are trying to charge me 200 in duties and another 160 in sales tax. This doesn’t seem correct but would love to hear other people’s experiences. Tried doing a google search and couldn’t find anything
 
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