Official worldwide thread - Tips/Advice for customs, VAT, etc...

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Hello, I will be traveling to paris and london and also taking take train to london in April. I was wondering if you can give me on update on your travel trip and the VAT process.

Everything was quite straight forward. All of my VAT refunds ended up coming from Parisian stores. Interestingly, I bought a couple things at the Chanel Rue Cambon store and the SA was able to remove the VAT immediately. I wasn’t given that option anywhere else. She said I still had to submit the VAT form or else my credit card would be charged for the VAT. At the airport in London, I had the forms stamped and submitted them. I was told that the refunds would be processed in 1-2 weeks which was a lot sooner than my last trip a couple years ago. I felt like it took upwards of 6 weeks for all of my refunds.
 
I am from Canada and looking to sell some purses to Fashionphile. Is there an automatic customs charge/duty fee for shipping the bags to the US? Also, when Fashionphile sends me payment, will customs charge me any additional fees?

Hoping you can help so I can decide whether it's worth it...
 
I am from Canada and looking to sell some purses to Fashionphile. Is there an automatic customs charge/duty fee for shipping the bags to the US? Also, when Fashionphile sends me payment, will customs charge me any additional fees?

Hoping you can help so I can decide whether it's worth it...

If you're selling to FP they'll provide you with a prepaid shipping label that you can print out. I used their UPS one and was able to drop it off at my local UPS store in Canada ( not sure if you can do that post-pandemic or if they allowed it only because the border is closed, usually I drive down across the border). No fees for shipping across the border and if there was the buyer would pay not you.
Customs has nothing to do with your payment, it'll show in your FP account and you can transfer to your bank.
Be warned though, FP is offering really low quotes generally.
 
If you're selling to FP they'll provide you with a prepaid shipping label that you can print out. I used their UPS one and was able to drop it off at my local UPS store in Canada ( not sure if you can do that post-pandemic or if they allowed it only because the border is closed, usually I drive down across the border). No fees for shipping across the border and if there was the buyer would pay not you.
Customs has nothing to do with your payment, it'll show in your FP account and you can transfer to your bank.
Be warned though, FP is offering really low quotes generally.

Wow, this has never been my experience!
I’m in Canada too and was always told that shipping to FP must not be with UPS or Fedex, only Canada Post and out of my pocket.
And payment method had to be decided ahead of time. I always choose cheque because they charge me the wire fees or PP fees.
How did you get FP to cover your shipping from Canada? And I’m curious what method you chose for payment? Cheque’s always take SOOOO long to get here...(although they are free of fees)
 
Wow, this has never been my experience!
I’m in Canada too and was always told that shipping to FP must not be with UPS or Fedex, only Canada Post and out of my pocket.
And payment method had to be decided ahead of time. I always choose cheque because they charge me the wire fees or PP fees.
How did you get FP to cover your shipping from Canada? And I’m curious what method you chose for payment? Cheque’s always take SOOOO long to get here...(although they are free of fees)

Do you have an account with FP? You can go on the website and ask for a quote, submit your description and photos and they'll respond (not quickly these days) with an offer. You can accept or decline. If you accept you have the link supplied to a pre-paid shipping label which you can print off. You ship your items and once they've examined them and find them as described they'll alert you to that fact. You have the option of being paid out or taking an FP store credit (fun fact, if you do it on the app they offer you 10% more if you take a store credit, I've never seen that if I'm on the website). I'm having a senior moment here, I can't remember if they pay direct to my PP account or if I have to go to the website to transfer the money. I think they pay direct to my PP account. I've not been charged PP fees either.
 
Do you have an account with FP? You can go on the website and ask for a quote, submit your description and photos and they'll respond (not quickly these days) with an offer. You can accept or decline. If you accept you have the link supplied to a pre-paid shipping label which you can print off. You ship your items and once they've examined them and find them as described they'll alert you to that fact. You have the option of being paid out or taking an FP store credit (fun fact, if you do it on the app they offer you 10% more if you take a store credit, I've never seen that if I'm on the website). I'm having a senior moment here, I can't remember if they pay direct to my PP account or if I have to go to the website to transfer the money. I think they pay direct to my PP account. I've not been charged PP fees either.

Not a senior moment but rather a "golden girl moment"...LOL
 
  • Like
Reactions: muchstuff
Do you have an account with FP? You can go on the website and ask for a quote, submit your description and photos and they'll respond (not quickly these days) with an offer. You can accept or decline. If you accept you have the link supplied to a pre-paid shipping label which you can print off. You ship your items and once they've examined them and find them as described they'll alert you to that fact. You have the option of being paid out or taking an FP store credit (fun fact, if you do it on the app they offer you 10% more if you take a store credit, I've never seen that if I'm on the website). I'm having a senior moment here, I can't remember if they pay direct to my PP account or if I have to go to the website to transfer the money. I think they pay direct to my PP account. I've not been charged PP fees either.
I have an account, but I think I’ve figured out why... I’m not sure if this is new or not, but apparently now for items over $1000 they will cover international shipping!
I don’t think that was the case last time I sent a higher priced item (recently I’ve only sent smaller items)3130BA25-6AE4-4223-A5ED-6D3B0C529E05.jpeg
I’ve never used the app, but the 10% extra for store credit works on the website too :)
However according to their FAQ, they do charge fees for PP or wire...80468736-DFD7-4B5E-9B8C-BA51BEA5BB50.jpeg
 
I have an account, but I think I’ve figured out why... I’m not sure if this is new or not, but apparently now for items over $1000 they will cover international shipping!
I don’t think that was the case last time I sent a higher priced item (recently I’ve only sent smaller items)View attachment 4730768
I’ve never used the app, but the 10% extra for store credit works on the website too :smile:
However according to their FAQ, they do charge fees for PP or wire...View attachment 4730769
The last thing I sent was a couple months ago so obviously there have been some changes. That, coupled with their low offers, will stop me from selling to them. ETA: maybe it didn’t change recently, as I mentioned I usually ship from the US. I also have a US address on my account so perhaps that’s the difference? But I’ve never been charged PP fees.
 
Thanks for the great information. I'll ask for a quote and what FP offers, if it's low I'll try elsewhere.
With the free shipping, does it cover any insurance in case the purse gets lost?
I don't know but I would imagine they wouldn't offer free shipping for Hermes and Chanel bags without insuring...
 
If you're selling to FP they'll provide you with a prepaid shipping label that you can print out. I used their UPS one and was able to drop it off at my local UPS store in Canada ( not sure if you can do that post-pandemic or if they allowed it only because the border is closed, usually I drive down across the border). No fees for shipping across the border and if there was the buyer would pay not you.
Customs has nothing to do with your payment, it'll show in your FP account and you can transfer to your bank.
Be warned though, FP is offering really low quotes generally.


Were you able to get a prepaid shipping label? I was told that I cannot get it.
 
Were you able to get a prepaid shipping label? I was told that I cannot get it.
You can always get a prepaid US label but you can’t get one from Canada to the US. I’ve had UPS accept it regardless and just pass it to the US UPS people but I don’t know if everyone will do that. Funny, I returned a bag to TRR last week and they magically were able to give me an international label. Depends who you talk to I guess.
 
@SakuraSakura I just found out that the international shipping label TRR sent me is the wrong one so my package has been tied up with UPS for a week. Now I have got try to get TRR to send the commercial invoice they should have sent with the correct shipping label so I can forward it UPS. What a balls up, trust TRR to never get it right.
 
  • Wow
Reactions: SakuraSakura
@SakuraSakura I just found out that the international shipping label TRR sent me is the wrong one so my package has been tied up with UPS for a week. Now I have got try to get TRR to send the commercial invoice they should have sent with the correct shipping label so I can forward it UPS. What a balls up, trust TRR to never get it right.

Have you had any problems selling to Fashionphile? I’m kind of worried about getting hit by custom fees and losing that cheque. Oh no, I’m sorry to hear about your package :(
 
Top