I think I know what happened. The puckering and stitching is a QC issue, for sure. But, I was repacking the bag to ship back to Moynat when I finally pulled the dust bag from the paper shopping bag. I saw the little brown envelope on the bottom. It was slightly mangled and torqued. Then I noticed that whoever packed the bag didn’t leave the shopping bag’s cardboard bottom in place- it had been torn out so the shopping bag and bag could fit inside the extremely narrow shipping box it came in. The box is narrower than the Oh! Tote- thus the base of my bag got bowed and the corner got misshapen.@Sourisbrune that's really too bad. Either one of those issues IMO are perfectly sufficient reason to reject the bag, but with both on the same bag it's definitely a QC issue.
Puckering trim and a wonky bottom are not acceptable. Handmade does not equal sloppy.

The bag was smooshed in its shipping box!

Oh, please!!!!!!!!

It‘s difficult to show the torque of the receipt envelope, but you can see the wrinkle. And you can see where someone tore out the bottom of the shopping bag and placed it on the side interior.



The box is 4.5” wide



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