I think it’s frustrating to buy remotely- especially when there is a credit only policy, if I get a flawed bag sent to me. As for the tote- I requested several photos, including stuffed and unstuffed photos. I marked up the photos’ areas of concern and sent them back to be analysed in person. My eagle-eye was correct. The stitching was slightly off.Thank you very much for letting us all know that there may be quality issues with new pieces in the post-Ramesh era. I have always shopped remotely with the NYC boutique and I was never concerned that they would sell me something that had less than perfect workmanship. It is really important to know that this may no longer be the case so we can all pay closer attention to the finishing on the bag before deciding to make another purchase. I really hope they don't let us down.