Thank you for your supportive stance.100% agree, the least they could do is offer a goodwill gesture!
Also if we think this through, IF the table is turned and we, the client, decide to cancel a pre-paid order 5 months down the line, will Moynat ever going to agree to refund the monies they hold? I seriously doubt they will agree to do so regardless the reason behind it.
So how on earth they can simply "hold" someone's monies for such a long time and then just turn around with a lousy excuse of "decided not to make it"?? It takes them 5 months to make this decision?
An order was taken 5 months ago so the least they can and should have done is to honour it (the ones which has paid and patiently waited for this long) - the act is pure ugly and lack of customer care in mind.
I hate to say and assume this, but this might be the Moynat we should expected from now on.
Hopefully this wont be the case but its not looking good from where I stand.
It get nothing to do with me however I am rather unhappy with the way that @Sourisbrune was treated.

I decided to refund my money, given the bag was not coming. I guess Moynat could say I cancelled my order, but I would argue that they had charged my card and held onto the money for a bag style, I was later told, they chose not to make. I’m not angry, upset, and I‘m no longer disappointed. As I stated in an earlier post, I’m just curious when they decided not to make the bag style combination; and we’re they planning to contact me about it? I’m also curious if the earlier poster who mentioned her bags were cancelled had purchased an Oh! Tote, too.
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