So I ordered from coach on Thanksgiving to take advantage of the Black Friday sale. on the 26th I got an email saying it shipped and that it was supposed to be delivered today….however I went to check the tracking today and it looks like it has not even been scanned in by UPS, I tried to call Coach, but customer service told me that it should be fine and maybe ups has delays from Black Friday/Covid.. they informed me if the package is lost all they can do is refund the money because the bag is out of stock in my local store, and online, and pretty much any other store I’ve checked. So they can’t even make it right. The whole reason I bought the bag early in the sale was to avoid it selling out.
Official Coach CHAT Thread!!!
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Does the tracking start with LS? If so it is lasership and the tracking will not update for a while - at least that is what happened to me. I got the shipped email looking like it was UPS, no movement, nothing under my UPS mychoice account so I went to the order on the Coach site to find the tracking. I put the tracking on the lasership site and found it there. It went from no progress for days to out for delivery suddenly. The label on the box shows it was to be delivered the 23rd. I got it a week after that.
I hope yours finds its way to you!
I was really hoping that I would find it on leadership. But my tracking starts with 1Z and when I typed the number in on lasership it says number invalid. So I think mine is supposed to be ups. But on ups it still shows it was never scanned in. Coach claims it is out of their hands, and they shipped it the 26th. I just don’t understand how it would have disappeared in the very first step of shipping. I’m frustrated but I don’t want to cancel the order yet because I’m holding out hope that I might see some movement by Monday.
I'm posting this vent! And I'm absolutely NOT PROMOTING the seller! I can't stand it when sellers use a site for exposure and circumvent fees that the site rightly earned by sending buyers elsewhere.
Seller has auction listings with $1 opening bid and $300-$400 shipping charges.
That in an of itself isn't an issue other than implying that missyshopaholic thinks she's cheating ebay of its FVF, not reallizing that ebay wised up to that tactic by charging FVF on the entire cost of the item, including shipping (and taxes).
But what bothers me more is that the listings have minimal pictures (not enough to authenticate) and redirect potential buyers to the seller's Etsy store for more pictures.
DO NOT BUY from missyshopaholic (on ebay) or Viva La Diva Vintage, Owner of ChicEquestrian (on Etsy).
Seller has auction listings with $1 opening bid and $300-$400 shipping charges.
That in an of itself isn't an issue other than implying that missyshopaholic thinks she's cheating ebay of its FVF, not reallizing that ebay wised up to that tactic by charging FVF on the entire cost of the item, including shipping (and taxes).
But what bothers me more is that the listings have minimal pictures (not enough to authenticate) and redirect potential buyers to the seller's Etsy store for more pictures.
DO NOT BUY from missyshopaholic (on ebay) or Viva La Diva Vintage, Owner of ChicEquestrian (on Etsy).
I don't know for what myriad of reasons a seller would do that, but do they not realize that to a buyer it makes them look incredibly unscrupulous, sketchy, and all kinds of shady?
Another Mini Rogue posted on Facebook today. I like this color better than the green colorblock one. It is so cute!
VENT and RANT!
I could post this on the ebay subforum because it's relevant to listings in general but because this was specific to a Coach listing, it'd be better appreciated here.
Seller's listing shows a bag and part of the creed but (purposely?) not showing the serial number.
Sent a message of "Hi. Would you please add a picture showing the full creed and serial number. I can't see the serial number in the picture. Thanks."
No response for over 2 days so I was going to ask again, assuming she may have forgotten or missed my question. But instead of being able to ask a question, I got an error message that one gets when the seller blocks you!
Why would a seller block for a reasonable question?!?! Makes me wonder if the creed photo (sans serial number) is from the bag and what the seller is hiding.
FYI: This is what you see when you're blocked by a seller and try to ask a question.
ETA: For the record, other Coach listings from the same seller do show the full creeds......Hmmm.
I could post this on the ebay subforum because it's relevant to listings in general but because this was specific to a Coach listing, it'd be better appreciated here.
Seller's listing shows a bag and part of the creed but (purposely?) not showing the serial number.
Sent a message of "Hi. Would you please add a picture showing the full creed and serial number. I can't see the serial number in the picture. Thanks."
No response for over 2 days so I was going to ask again, assuming she may have forgotten or missed my question. But instead of being able to ask a question, I got an error message that one gets when the seller blocks you!
Why would a seller block for a reasonable question?!?! Makes me wonder if the creed photo (sans serial number) is from the bag and what the seller is hiding.
FYI: This is what you see when you're blocked by a seller and try to ask a question.
ETA: For the record, other Coach listings from the same seller do show the full creeds......Hmmm.
I emailed Coach cs about their cut to fit belts. My husband has one and loves it, so much he wore out the metal mechanism in the buckle part that attaches to the leather. It now no longer stays securely attached. I’m hoping they sell just the buckles since they are a company that promotes sustainability and repurposing/rehabbing their leather goods…..we shall see!
Just curious, has anyone had issues with bag defects with recent purchases? I’ve had to return a bag three times since bag what I discovered leather dents, scratches or bend marks when I received it from the store or through delivery.
And I already got a reply stating that they do not offer repairs on belts. Not what I asked, thank you, cs representative. I asked if you SOLD the buckle all by itself so I can replace the broken one I have.
You would truly think a company that promotes this environmentally conscience mantra- on their main web page, that they would think to include selling items like buckles and such that can be repaired by the consumer to add longevity to their products
You would truly think a company that promotes this environmentally conscience mantra- on their main web page, that they would think to include selling items like buckles and such that can be repaired by the consumer to add longevity to their products
I've never looked too carefully at the type of buckles used on those belts but I wonder if Joanne's or Michael's or a similar sewing or crafts store might have some type of similar replacement.And I already got a reply stating that they do not offer repairs on belts. Not what I asked, thank you, cs representative. I asked if you SOLD the buckle all by itself so I can replace the broken one I have.
You would truly think a company that promotes this environmentally conscience mantra- on their main web page, that they would think to include selling items like buckles and such that can be repaired by the consumer to add longevity to their products
I just sent back a black Coach Cassie 19 I ordered online. I had watched several Youtube reviews and I was sooo convinced it would be the perfect everyday bag for me, but now that I tried it on it was clearly too small. I had ordered it with a cute See by Chloé Hana mini bag keychain and I realised I wouldn't even be able to fit the keychain and my MJ wallet comfortably in, let alone a cosmetics pouch. I don't know how I failed to understand the sizing (or the size of all the crap I'm carrying) so completely! This got me thinking that even the regular Cassie would likely be a tad too small.
I've been really into Coach lately so it's a bummer it didn't work out 'cause the bag was still lovely. I'm quite pleased with myself for not keeping it though, as it wouldn't have served the purpose I had intended it for. Also funny how I was super impressed with how carefully packaged the bag arrived and then the next moment I was sweating and cursing while trying to wrap everything back
Now I need to re-calibrate my Coach desires and come up with another easy cross body (I think?) choice to lust after, good thing this forum is full of inspiration!
I've been really into Coach lately so it's a bummer it didn't work out 'cause the bag was still lovely. I'm quite pleased with myself for not keeping it though, as it wouldn't have served the purpose I had intended it for. Also funny how I was super impressed with how carefully packaged the bag arrived and then the next moment I was sweating and cursing while trying to wrap everything back
Now I need to re-calibrate my Coach desires and come up with another easy cross body (I think?) choice to lust after, good thing this forum is full of inspiration!
I'm so out of the loop - does anyone know when new floorset is coming out? Isn't there usually a thread with sneak peaks by now?