Scarves Ode to Parures de Samouraïs

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Okay...the Eagle has landed.... View attachment 3993186 []] View attachment 3993187 View attachment 3993190 [

This is the hardest colorway to photograph that I have ever experienced... as the afternoon light waned all the purple came out like gangbusters...in daylight you get a balance of rich mauves, a sort of blueberry-slate blue, the green, and some blush pink all in a lovely melange...I'll take a few more photos tomorrow in full daylight...but I really love this scarf! I advise anyone curious to try it on, I can honestly say that this was the last scarf I would have considered before I tried it on, it is not my usual thing at all. But it is a mysteriously beautiful colour combination.

Congratulations Kariona! I just picked up this same colorway and I love it!!!! I debated between this one and the blue one, but I am a creature of habit and always pick blues. I decided to get something different this time. You are right, the colour combination is a dream!!!
 
Okay so I promised to report back after receiving the second Samourai and wow, I'm speechless. :shocked:
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I slowly unfold the shawl examining it and there it is, a red sticker next to a stain, which to me indicates that this is flagged. Yet somehow someone overlooked this and packed this into plastic packaging and sent it to warehouse as inventory.

Since I'm inspecting this shawl anyway, I then discover that one can see faint black lines along the hem. Someone didn't do a very good job of rolling the hems fully before sewing them as the black line is what I presume to be the outline. This perhaps doesn't show on other cw like 03, 05, 07 and 12 that have strong contrast colors but on a light background like 01, there it is.
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I think I'm going to attempt to find another in store, (there weren't any so far, hence when this popped up online, I quickly ordered it) but I'm not going to be very hopeful. Right now, I'm quite turned off with the quality of H silks. :annoyed:[/QUOTE

weN - first let me say that cw 01 is perfect on you and I am thrilled to be twins on this one!

But I am speechless about the quality issues. One of my dearest friends is a garmento and those little red dots are used all over the production side of the business to denote damages. Like the visible stain! Anything with a red dot is supposed to be pulled - I can't imagine how this got through.

I have also seen those little lines along hems on a number of scarves - it is as if the hem rolling accidentally stopped a half inch short. I don't mind living with those, but stains, holes, snags, etc are a bridge too far.

I hope you can get resolution and a new shawl soon!
 
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@Cygne18 @Pautinka @cavalla @Joannadyne @Croisette7 @Mme. de la Paix @lanit @katriona @calexandre @orchard @hopiko @Ladybaga @ms piggy @smallfry @litchi @papertiger Thank you all for your comforting words. :flowers: :smile: I made an attempt to exchange for another in store today. (I had called yesterday late afternoon to check which store has availability if any.) This store had 2 in stock and after the SA returned from the stock room to show me the shawl, I mentioned that I would be doing an exchange because of the flaw - red dot sticker and stain. I was told flat out that an exchange isn't possible and that I have to send the shawl back to the online site and they would give me a refund in a snooty manner.

Well, I could've bought that pristine shawl that I'd just inspected but I'm not buying with crap service. I rather wait (im)patiently for my store to get it instead. (I had also witnessed another SA being snooty to two customers who asked to see the Evelyn in display case and was told "no stock today" with a sullen look on her face while I waited for the SA to return from the stockroom. :blah:)

I also called H.com customer service to inform them of my faulty shawls and was told that they would be contacting me on Monday to resolve the issue. Well, in the meantime I'm sending both shawls back :annoyed: I will also be writing a complaint but am wondering who do I direct to as I want someone at corporate H to know that "Hey customers notice that we're slacking!" :rant:

@Croisette7 Thank you for sharing that you had encountered a similar experience with a red sticker on the silk. I think this is a supply chain issue and not an issue with the online store. Someone is slacking on their job and I too, like @ms piggy think that H are having production issues. @smallfry If you compare this season to the previous one, there's less CSGM designs as is. Something doesn't add up...

@Sickgrl13 I'm sorry you're finding flaws in your 03 shawl as well. :sad: :tdown: I hope you're able to find another that's flawless. :hugs:



This is preposterous- I would address my comments to Robert Chavez, CEO of H USA. There was a major blow up about the quality of cashmeres noticeably falling off around 2008. I certainly hope that all of these issues don't mean more rough waters ahead. There have been major quality issues with moussie sad well this year. Someone in production needs to figure out what is going on.

Can't imagine that they want to deal with the barrage of letters - and shawls - being sent back like last time.
 
So I checked my PdS shawl today, after being scared by the experiences of some here. Thankfully, there are no holes in the body of the fabric. However, what I would say is that unlike my others ( but I don't have a lot, only 5 in total) the roulotteuse has used a blunt needle as there is a whole row of little spaces along the edge where the needle has been pulled through next to the hem. Also, there is a definite inked line like a frame that must be used as a guide for where to take the hem to which shows. Nobody else would notice and it is regular the whole way round so I am happy to keep it. Perhaps being a roulotteuse doesn't demand the same skill as before, but absolutely none of my others have this and I only started collecting a couple of years ago. Makes you wonder where in the world this particular shawl was finished. My bet wouldn't be France or Mauritius! (I think that's where it is normally done but correct me if I am wrong!)
With regards to the silk PdS, I have taken a photo of my two, where you can see the flip sides are much paler. I remember a lot of talk about lack of colour transfer to the other side and new "exciting" printing methods when the design came out. Indeed, I think somebody on TPF even linked to an article with an interview with Hermès where this was mentioned. I love the design but the lack of saturation doesn't thrill me, I must admit. The upside though is minuteness of detail; the sleeves are incredible. But then, the much older designs weren't digitally printed and still had a refinement that I am falling in love with more and more. Perhaps my scarf future lies in the past!
I'm not dissing PdS, I love it. H's new way of thinking with quality and design just seems alien to their raison d'être. Especially now it's less ink and colour for more and more money!!!!!!

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So I checked my PdS shawl today, after being scared by the experiences of some here. Thankfully, there are no holes in the body of the fabric. However, what I would say is that unlike my others ( but I don't have a lot, only 5 in total) the roulotteuse has used a blunt needle as there is a whole row of little spaces along the edge where the needle has been pulled through next to the hem. Also, there is a definite inked line like a frame that must be used as a guide for where to take the hem to which shows. Nobody else would notice and it is regular the whole way round so I am happy to keep it. Perhaps being a roulotteuse doesn't demand the same skill as before, but absolutely none of my others have this and I only started collecting a couple of years ago. Makes you wonder where in the world this particular shawl was finished. My bet wouldn't be France or Mauritius! (I think that's where it is normally done but correct me if I am wrong!)
With regards to the silk PdS, I have taken a photo of my two, where you can see the flip sides are much paler. I remember a lot of talk about lack of colour transfer to the other side and new "exciting" printing methods when the design came out. Indeed, I think somebody on TPF even linked to an article with an interview with Hermès where this was mentioned. I love the design but the lack of saturation doesn't thrill me, I must admit. The upside though is minuteness of detail; the sleeves are incredible. But then, the much older designs weren't digitally printed and still had a refinement that I am falling in love with more and more. Perhaps my scarf future lies in the past!
I'm not dissing PdS, I love it. H's new way of thinking with quality and design just seems alien to their raison d'être. Especially now it's less ink and colour for more and more money!!!!!!

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Well said!That's the main reason I passed on the silk P de S
I'm loving the cashmere silks though.:heart::heart::heart:
i do understand the disquiet that's creeping in with defects in new shawls ,the mousselines mainly and now some CSGMs.
I'd hate to find a pull or hole and but ,like you, a pencil trace by the hem , tight stitches or small inconsistencies in the hemming aren't an issue for me but rather a link to the person who did that work. I may say I even love those flaws, they speak to me .
If I buy hand thrown ceramic or handblown glass I'll seek out one with an asymmetry that speaks to me.
 
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Here are pics of some of the specks in my CW06. Curious if other CW06rs have similar. I wondered if it might not be characteristic of the gris chine, but my Carré en Boucles in gris chine has none. Nor do any of my other natural/oatmeal b/g shawls. They are in the weave, but look like pen marks IRL.

Not sure I would have spotted these had I not gone looking, but now that I have...

I have these in mine-- only in the almost-natural-color parts. I was aware of these little lines when I inspected at the store. Same thing on the other one in this colorway that I opened out, and therefore, wanting to do a little self-enabling so I could take one home, I decided to chalk it up to a deliberate design decision to show some of the natural variation of the cashmere fibers. But truth be told, I don't have a lot of confidence that H is doing much of anything deliberately right now, given the problems that are being reported. Anyway, you are not alone, but I can't offer much in the way of commentary on whether this is another screwup on H's part, and whether all of this colorway have the same thing going on. What's your thought on them? Do they detract from your enjoyment in buying/wearing?


Don't these SA's understand that by intimidating customers they lose sales?
I honestly don't understand this behavior...and over a CSGM or a scarf no less.
Contrast this with my local boutique. Incredibly sweet, kind and patient SA's and a store manager who gives warm hugs.

Tbh I think there's a significant number of SAs in my area who couldn't care less about losing individual sales or even losing long-time H customers, because what they don't sell to one person, someone else will buy in a heartbeat without a second look or thought. In the end that might come back to haunt them, if some other designer becomes the next big thing or makes a more coveted handbag than the Birkin, etc. etc. At that point they will need their long-time customers-- but to see that and act to maintain those long-time customers' loyalty would require some serious SA-reeducation efforts by corporate, not to mention perhaps having fewer SAs working part-time hours for what I suspect is less prorated pay than full-time. (Where I am, every time I go in the boutique I see faces I've never seen before, and I go in a lot.) But their profits seem to be sky-high, so where is the incentive for them? It's all very disheartening.
 
Hi! Thank you! I love cw 1 but I did not post any modeling pix as @TankerToad and @weN84 had posted such beautiful pictures;, I could not beat them. It is a white shawl with bright colors but they are not over powering....very beautiful combo! The only holdback would be if you do t want white!

I think you would look beautiful in it:smile:

Thanks for your comments, I can do white but am hesitant on brights. Will definitely have to try this one irl. The pink contrast hem is gorgeous, just hope I can take the brighter colours. Nonetheless, with the issues abound and trying to stay discipline on purchases, I may just stick to the two I have decided on. :angel:
 
I am wondering if the black border has been added on lately as a guide and was not part of the previous batches and so now ironically it is more visible if the rolled hem is not done well. I am certainly going to bring up this drop the drop in quality of both silks and leather items to every store I shop with and also with people as high as I can manage.
 
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