Odd leather smell

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Gosh, I understand! That would be quite a compromise, as it's such a different bag. Maybe they can just keep you in a holding pattern for the next few weeks, to see if a 32 Etain Togo Retourne arrives in a shipment. Hoping one will appear soon! If one comes in for you to look at, maybe it would be easier to decide if you're willing to compromise regarding the lining color. :hugs:

Thank you! I think I've decided to wait for a week or two to see if the bag I want can be located, and if not then I will do the SO. Maybe I'll get lucky and one will arrive at my local boutique.
 
Thank you! I think I've decided to wait for a week or two to see if the bag I want can be located, and if not then I will do the SO. Maybe I'll get lucky and one will arrive at my local boutique.

Swezfamily, I am so relieved for you that a most positive resolution was offered by H. Whatever you get in the end, I hope that bag makes your heart sing. :smile1:
 
Hi Ladies! I need some advice...

I just received a call from by SM with another update from Paris. I guess the cleaning did not result in a perfect bag, and they are opting to give me a new one. I'm going to be issued an immediate refund which was a happy surprise because I was expecting to receive store credit. I am also being offered another SO which will be placed immediately if I choose, or they will try to track down what I want.

So here's my dilemma - I hate the wait. I already waited for the first SO to come in and don't know if I want to go through the wait again. It came in after 9 months the first time, but we all know it could certainly take longer, maybe years for the next one. My bag was fairly common (Etain) and the only thing that made it a SO was the brushed GHW and UV interior. I have recently learned that the brushed HW shows scratches much worse than the shiny HW, so I think I would go with shiny on this next SO. That leaves me with the UV interior, which unlike with a Birkin, isn't seen by anybody but me when I'm getting into the bag.

My SM says that it is very likely that she can find me a 32 Etain Kelly with shiny GHW pretty quickly.

What should I do? Go for the immediate satisfaction or wait for another SO?

Any advice would be greatly appreciated!!

I'm sorry but I didn't go through all the previous posts about the smell issue so please bear with me....

Are they guaranteeing you that you will get a bag without the odor if you place a Special Order? Because if they don't guarantee that then I'd just get something the SA can source for you....

That's what I'd do...
 
so my new togo birkin smells like skunk weed. DH thought it was a neighbor with a bad habit, until we realized it was my birkin. hoping it gases off before a police dog sniffs it up.
 
so my new togo birkin smells like skunk weed. DH thought it was a neighbor with a bad habit, until we realized it was my birkin. hoping it gases off before a police dog sniffs it up.


Oh NO!!! I'm so sorry to hear this doloresmia :-(( But from what I heard the smell is not going away and it will get worse when the weather or it's surrounding is getting warmer. I think it's better to bring the bag to the store so the SM can take care this issue sooner rather than later.
Best of luck dear!! 🙏
 
Does anyone know what's causing some bags to smell & is it only Togo & Epsom ?

I hope my new Togo baby doesn't end up stinking, I'm in the UK so we don't get a lot of warm weather & from reading this thread it sounds like warm weather makes the bag smell or is it happening when the weathers cold too ?
 
I'm sorry but I didn't go through all the previous posts about the smell issue so please bear with me....



Are they guaranteeing you that you will get a bag without the odor if you place a Special Order? Because if they don't guarantee that then I'd just get something the SA can source for you....



That's what I'd do...


You've hit the nail on the head. Someone else (Nico) with the same issue had her bag sent back to Paris where it was decided to make her a new one. She was told it would take 2 to 3 months, and I think she got it much sooner than that, but the replacement bag also stunk. So, there is no guarantee.
 
Talked to my boutique's assistant SM last weekend and he is aware of the issue, said there's another client who just sent her Birkin back to Paris for the same issue. He was very nice, willing to help/send it back to Paris if I wanted to. I'm noticing my Ulysse MM Malachite Togo Q stamp is starting to smell more now because it isn't as cold (I use it everyday for work).

Anyone know yet if Paris has more Malachite Togo that won't smell? I'm afraid that they might just give me a credit for another Ulysse--which is of course great--but I'm totally in love with Malachite. I don't know what I should do :-/ I'm afraid come summer, I won't be able to use it.
 
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so my new togo birkin smells like skunk weed. DH thought it was a neighbor with a bad habit, until we realized it was my birkin. hoping it gases off before a police dog sniffs it up.

Take it back to the boutique today!!! If you read through this entire thread you will learn that this smell does not go away and will only get worse in warm weather.

Hopefully your boutique will be cooperative and you'll be able to get a perfect Birkin.

Good luck! Let us know what happens...
 
Does anyone know what's causing some bags to smell & is it only Togo & Epsom ?

I hope my new Togo baby doesn't end up stinking, I'm in the UK so we don't get a lot of warm weather & from reading this thread it sounds like warm weather makes the bag smell or is it happening when the weathers cold too ?

It's more like the sun (or heat coming out of a car vent) heating up the bag is what releases the smell. The day I first noticed mine there was snow on the ground and it was very cold out, but sunny. I was in the car for about 45 minutes with the heater blasting and the bag was sitting on the passenger seat in direct sunlight. I was also able to test it out by placeing the bag on a table in my home where the sun was shining and after about an hour my whole first floor stunk.

After the bag got stunk up for the first time in the car, I was always able to smell it if I put my nose right up to it. In fact, I could tell the smell was originating from the front panel. My other Hermes bag just smells like normal leather.

Wait for a sunny day and test your bag by warming it up. I hope it will be fine. :smile1:
 
I would echo the voices that say if your bag smells, regardless of whether it's hot where you live, or might get hot, or what-not--DON'T WAIT. Take the bag to your boutique. There is no evidence that ANYTHING will eradicate this smell, which seems to originate from within the materials of the bag. So, "giving it time" is not a valid strategy in this case. Moreover, the more people who step up with a problem bag (assuming there really is a problem with their bag--I'm not advocating nasal hysteria here), the more likely that Hermes will Take This Seriously and seek out the source of the problem. JMO.
 
so my new togo birkin smells like skunk weed. DH thought it was a neighbor with a bad habit, until we realized it was my birkin. hoping it gases off before a police dog sniffs it up.

I urge you to take this back to your boutique. The smell does not go away! Someone mentioned a story of a women getting pulled aside at the airport by security because they thought she was smuggling weed. Please be careful!
 
Is blowing on the bag with a hairdryer enough to bring out the smell, if it's there??
Personally I did not find this was enough, there was a slight smell, but the true scent came out when placing the bag near a sunny window. The heat from the sun really brought the skunky funk out. I left mine to "sun" for 2-3 hours.
 
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