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^^^This was/is my situation, too, luckyc. The smell was on the inside, and I waffled for a time, but ultimately I opted not to wait and see. My bag is on its way to the boutique, who have agreed to send it on to Paris for replacement. It's totally your call, but IMO none of us should pay Hermes prices and then have to worry about whether our handbag smells.![]()
The main culprit seems to be Togo, but IF's bag was Epsom, I believe. So, it could be the leather lining, or the glue? If Paris knows, they aren't telling.
So perplexing, in that Bond7Girl started this thread, because of her stinky, skunky Ulysse, in Bleu Jean Togo. Am I correct in that there is no glue or lining in a Ulysse? (I don't have one yet.) If so, it seems it must have something to do with the leather processing. Very disturbing that Nico's new bag is year R, and those posting earlier in this thread noted year Q. Are they still using the same stinky batch of leather? :wondering
I'm getting a little panic now. I really hope that it's not the case, maybe I'm in deep deep denial stage.
Ladies, can you tell me how does a new togo bag smell like? Is it supposed to have any smell or not at all?
I wish it were perfect, but the smell is quite obvious to me after taking out for a stroll on Saturday when it was very sunny. As I was sitting in the car with DH the smell really hit me, so I contacted my SA much to my dismay and she said to bring it in as there really shouldn't be any bad smell. I am just dreading this, but there's nothing else to do. Off it goes back to the boutique.![]()
^^^This was/is my situation, too, luckyc. The smell was on the inside, and I waffled for a time, but ultimately I opted not to wait and see. My bag is on its way to the boutique, who have agreed to send it on to Paris for replacement. It's totally your call, but IMO none of us should pay Hermes prices and then have to worry about whether our handbag smells.![]()
Yup. That one was a Q; the one on its way to Paris is an R. Both Togo.
I wish it were perfect, but the smell is quite obvious to me after taking out for a stroll on Saturday when it was very sunny. As I was sitting in the car with DH the smell really hit me, so I contacted my SA much to my dismay and she said to bring it in as there really shouldn't be any bad smell. I am just dreading this, but there's nothing else to do. Off it goes back to the boutique.![]()
If there's a problem with the Q and R bags, then even the replacement bags are going to smell. There is obviously a serious problem and considering how much these bags cost, I can't believe the people in Paris haven't figured out what it is. How much money are they losing when they have to destroy a bad bag - and then as in Nico's case the replacement bag is also bad and will likely be destroyed too. You would think at this point that they would be testing each and every piece of leather before even going through the process of making the bag, unless the smell is developing after the bag is finished and boxed up, so they are unaware of it.
This is just so discouraging. I thought that I would get a brand new bag, instead I'm getting a cleaning, and I'm feeling like a brand new bag wouldn't have been any better anyway.
OK, now I need a glass of wine so I can calm down and go to bed.
Hi everyone!
I am back with my etain K35! So good news and bad news. We immediately do a sniff test and cannot smell anything, but of course I know that heat is the issue so I used a hairdryer to gently warm the entire bag. 90% does not smell. The 10% is a small patch in the front which has the funky skunk to it. It is not as strong as my old K and isn't noticeable unless my nose is touching it. After making out with my K for about 10 mins I decided to bring it home so I can sit it in the sun. Right now she's tanning in the window and I'm praying the funk does not get stronger. Will provide an update later this afternoon! Crossing my fingers!
And it is a brand new bag, stamp R.
Here she is with her new twilly too, couldn't resist.![]()
OMG, my heart just cries for both of you. The immense frustration from this...it is agonizing. The fact that it continues on with R stamps is completely absurd...seriously to the point of retarded. My fingers are crossed for you guys.![]()
I wish it were perfect, but the smell is quite obvious to me after taking out for a stroll on Saturday when it was very sunny. As I was sitting in the car with DH the smell really hit me, so I contacted my SA much to my dismay and she said to bring it in as there really shouldn't be any bad smell. I am just dreading this, but there's nothing else to do. Off it goes back to the boutique.![]()
Thank you sweetie! I am so glad that you were able to return your bag and that you don't have to deal with this. I know it will be hard to wait for the perfect B to come your way, but hopefully when it does, it will be just that - perfect. Maybe wait awhile so that H can get this issue resolved...