Hi hermesmonkey, wow, must've been a terrible experience last year! Do you have a thread about that incident? (i.e. the technological disaster etc.)
Calicocat, there was no thread...just that the cash registers/computers DID NOT WORK, so the cashiers were actually on their PERSONAL cell phones calling visa and amex, adding with manual calculators, etc. The wait in line just to pay was over 2hrs in heat as well!! People were trying to cut the line and I even witnessed a "verbal fight" just in front of me! From what I understand, they did not use regular SAs at the sale which they normally do....so I think that may have added to a lot of the confusion. It's not like it's the first time they have ever had the sale! Additionally, I overheard a few women say "I rarely buy anything from H, I have no idea how I got an invite to the private sale." Trust me, I don't complain often when it comes to H, but they got an earfull from me...in the most polite way of course!! I know, it's a sale, but this is no Barneys warehouse sale. It's still H and there was NO H-ness anywhere that day. Like I said, they will make improvements, but I'm still debating whether to even attend. I know, did I just say that??

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