I have to vent...LaserShip is killing me. My package has been at my local LS hub since early Tuesday morning. For the past two days they've updated the status to say out for delivery and then one minute later they say they couldn't complete delivery. Last update had been yesterday at 1:30pm...nothing this morning. So at noon today I reached out to
Nordstrom (after opening a ticket with LaserShip which they've said it will take them over 3 days to even get back to me) - they said if it doesn't arrive by Saturday to call them. Well, I'm going out of town at noon tomorrow and won't be back until Sunday evening. Then...I get an email saying my package was delivered. No package outside, no package at the neighbor's or at the top of the street. Then I look closer at the tracking...they updated at 2:15pm today to say they delivered it YESTERDAY at 3:30pm. So I contact
Nordstrom again. They said that they've been noticing carriers updating status to delivered a day in advance, so I should wait a day to see if it arrives. Ummm....why is it okay to say something has been delivered in advance?? And - I won't be home tomorrow at this time to tell you if it was delivered. They think it will show up before the end of the day today. Well, if it doesn't then I'm kind of stuck until I get back on Sunday evening. I have always hated LaserShip and don't understand why Nordstrom is using them. I didn't want to go off with the agent, it's not her fault, but I made it really clear how disappointed I am that they are using this junky delivery service. I've been a Nordy's cardholder for 30 years, and I just get more and more frustrated with ordering from them, especially when they use LaserShip.