Non paying bidder.... maybe?

[airmarket]

I sold a set of collectible toys.. the auction ended on Sunday. It was specified in my auction that payment was due within 3 days. I have sent an invoice so far and an additional message yesterday, asking for a response back. I am VERY nervous because the bidder has private feedback- why, I have NO idea. This person bid last minute and shot the price of my auction way up. There were several other people competing for my items.

Now I don't know what to do. Is there a way for me to contact this person besides sending them messages? Should I just offer the next highest bidder a 2nd chance offer? I don't understand why they have that private feedback- it says positive 4 but I can't read them.

What would you do? I'm really upset- this was a high ticket item I sold. :/ I already set up something to stop bidders with bad feedback from bidding.. is there a way to prevent bidders with hidden feedback in the future?

 

[lorihmatthews]

Well, regardless of when you say payment is due, eBay allows the bidder to pay within 7 days. It is only after that 7 day period that you can file a non paying bidder alert. The only thing you can do is wait it out and see if they pay.

I would advise against selling it to the 2nd bidder until the time has passed because if the first bidder pays it will put you in a difficult situation.

You can't block bidders with hidden feedback. The best thing I would suggest in the future is to closely monitor your auctions and cancel the bids of anyone who looks suspicious.

Sorry this happened to you, hope it works out.

 

[airmarket]

Thank you. I did closely monitor this auction. This person bid in the last minute of the auction and there wasn't very much I could do. I will wait the week and keep trying to make contact.