I've always ordered through my SAs rather than online because you get free shipping through the store. I just placed a phone order b/c I'm stuck late at work and can't make it to the store in time, and the SA charged me $8.50 shipping! What's worse is that she didn't tell me until *after* she'd billed my credit card (if I'd know, I would have just had a friend go by the store for me!).
Arg!
Arg!