Lol. The Coach at my mall and I just don't mesh. Point proved again today, when they didn't even wanted to sell me anything at the discount. lol. The KOP mall girls were sweet, I just don't think they were informed of the sale when I called? I don't know. I since then have called a few stores around the states and they had the sale going and even were going to do a phone order for me, but just didn't show anything available in the system. I then chatted with CS on the coach.com and after 3 attempts of finding the same styles, one magically appeared in 4 stores! lol. I have figured out a trick with the chat on coach.com. If you give them more than 3 style numbers, I swear to you, they don't even look and just tell you there isn't any. When I give them one and name it, I have had the greatest success with items being found.