New Chanel Purchase Limit Policy

[sweetpea_2009]

Did anyone purchase their second classic (whatever Chanel considers in the policy) for 22a and was told by their SA that they’re maxed out for the rest of the year? I’ve read people being told but curious if the new rule is being enforced and told for new purchases

The 2 classic flaps per year rule is retroactive, but I feel that exceptions would be made based on what type of relationship you have with the boutique (your SA and/or store manager). I've known both at the closest boutique to me for quite some time. Although I have reached my 2/year limit, I was told to reach out if something I really wanted comes in a future collection. I could have purchased something from 22A but passed because I wasn't thrilled with the color. Not surprising that exceptions can be made as there hasn't been a policy yet that is consistently enforced.

 

[mzbaglady1]

Oh here we go with conflicting information among stand alone Chanel boutiques. The Sa on the west coast can ship out slgs. The Sa on the east coast can't. Right now I'm down to at least three items on my wishlist with Chanel and after this Chanel can kiss my.....

 

[eunicorn]

After my purchase today, I was told about the purchasing limit of only 1 handbag a month and 2 CF a year. I feel meh about it. I'm not a huge Chanel customer and only this year started shopping with them again. I just wish the policies were enforced company wide.

 

[Nobmaceur13]

After my purchase today, I was told about the purchasing limit of only 1 handbag a month and 2 CF a year. I feel meh about it. I'm not a huge Chanel customer and only this year started shopping with them again. I just wish the policies were enforced company wide.

Start buying rtw shoes and Fine Jewellery

 

[TraceySH]

Start buying rtw shoes and Fine Jewellery

Not shoes. Those don't count. Only fine or high jewelry, RTW & watches.

 

[eunicorn]

Not shoes. Those don't count. Only fine or high jewelry, RTW & watches.

Start buying rtw shoes and Fine Jewellery

I already buy shoes and am considering some fine jewelry (coco crush ring) only bc I like the ring, not bc I want to chase a current status. I'm glad that higher end, frequent customers do get some exception, as that's something I would like if I loyally spent my money with a brand. It would just be nice if they made that fact more transparent--limits apply unless you're at this tier as we reward for loyalty. The non-transparency and inconsistency causes people to be upset.

 

[Model T]

Apologies if asked and answered, but does the one bag per month rule refer to the calendar month (ie if I purchase a bag June 30th can I purchase another on July 1st) OR is it within a 30 day window of your prior purchase?

 

[sweetpea_2009]

Apologies if asked and answered, but does the one bag per month rule refer to the calendar month (ie if I purchase a bag June 30th can I purchase another on July 1st) OR is it within a 30 day window of your prior purchase?

It’s been calendar month for me.

 

[lala_retro]

Apologies if asked and answered, but does the one bag per month rule refer to the calendar month (ie if I purchase a bag June 30th can I purchase another on July 1st) OR is it within a 30 day window of your prior purchase?

1 calendar month. You can buy a bag on 7/31 then another on 8/1.

 

[Model T]

1 calendar month. You can buy a bag on 7/31 then another on 8/1.

It’s been calendar month for me.

Perfect - thank you both for confirming.

 

[Itinerantd]

A silly question but does a return reset the quota?

 

[SoCuriousLuxury]

A silly question but does a return reset the quota?

Not a silly question. Yes that returned purchase does not count.

 

[traxfever]

What has been everyone's experience as far as boutiques adhering to the purchase limit recently? Has anyone come across a boutique in or near NY that is not too strict?

 

[mzbaglady1]

What has been everyone's experience as far as boutiques adhering to the purchase limit recently? Has anyone come across a boutique in or near NY that is not too strict?

What I was doing is purchasing towards the end of the month maybe one week before the month is up. And purchase the second item the next month. Right now with higher prices a lot of items that used to fly off the shelves can be found with the help of a good Sa.

 

[Itinerantd]

What has been everyone's experience as far as boutiques adhering to the purchase limit recently? Has anyone come across a boutique in or near NY that is not too strict?

There was one that said you could arrange with someone in your traveling party to purchase an additional bag for you (like pay your friend back). This was the one that is not Madison and not soho (forgot the street) but their selection was the most limited.