I got this back in August and after 2 months the straps started cracking. I had only used it a few times so I took it to my SA and she had it sent for repair, free of charge to me.
I was a little frustrated that she didn't exchange it but that's ok. I haven't had any problems since!
COngrats on your new bag and ENJOY!
Oh no!! At least its problem free now!! Hoping mines will be problem free as well Thank u !!
I hope yours is too! =))
The good thing is that the straps are even thicker now than they were before. So if you end up having them replaced, you probably wont have the same problem again. Lets hope so anyway!!!
The title of this thread reminds me of Justin Bieber... Sorry, just had to be the one to say it!!!!
Anyways, congrats on your new baby!! I've been really interested in this version of the neverfull, the red interior gives it that va va voom