I'm not sure if this is the correct place for this thread, but wanted to share a recent experience. If not, thanks Mods, for reclocating it! I had ordered from NAP's London warehouse previously - never a complaint or problem from my end. Always received what was expected in a relatively timely manner, and always appreciated the fact that NAP took care of Customs duties, etc. Earlier this week I ordered a Mulberry from NAP, knowing the shipping would now be out of the US. Today, rather quickly after placing an order, a HUGE box arrived via DHL. Opening it was like right out of a 1950's movie! Inside the 3'x2'x1' shipping box was an equally large, black, lidded NAP gift box, the lid of which was neatly secured to the bottom with an embellished black gross-grain ribbon and bow. The box itself was made of thick and heavy cardboard, similar to that of a vintage hat box. All very elegant - very Audry Hepburn! Inside the box were several layers of black tissue paper, and underneath that was my bag, not only in the Mulberry dust bag, but all enclosed in an additional NAP dust bag. What fun! I felt treated and wonderful and first-class. I've saved the beautiful box for future storage. Kudos to Net-A-Porter!