Need advice and support. I have a big, fat problem!

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#16
haute okole said:
I have heard that people who have given their bags to Hermes spa for refurbishment not knowing their bag was fake had their bag confiscated by Hermes. Please have your bag authenticated before handing your bag to Hermes because if it is fake, Hermes may keep it and then destroy it as it violates their intellectual property rights.
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You know, but that’s why, I would be absolutely sure it’s fake and I’m not going to wear it or sell it in that case. Well, I’m definitely not selling a fake bag, even because that would haunt me the other way around...if they can provide me with a document attesting the bag is not authentic, and I think they can, that could actually help in a lawsuit because it could well trigger it. I need to give it some thought.
 
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#17
mauihappyplace said:
Try not feel too bad... many of us have been scammed at some point in life. For me it was the fake college ID and not to mention internet dating scams Since it’s bothering h you try to get authenticated. If is authentic great!! If not still consider using bc it sounds like a staple in your wardrobe. As long as you aren’t trying to sell the bag you are not trying to deceive people... that is just the bag you happen to have and it’s really no ones business. Also would it be possible to procure this HG bag from the boutique? Honestly it’s nice to have tpf where you can discuss bag woes. Good luck
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Trying hard not to feel bad...Yes I could try to get this bag from the boutique, but personally I have never seen a combo like mine. Funny thing it’s the bag that gets most compliments in the store.
I remember bringing it to the store the day I got my Bleu Nuit B30 with Rose Gold Hardware and I was impressed with how stunning that bag was and I told my beloved SA that I finally had some competition for my HG. He told me “I don’t think so, your HG is absolutely gorgeous”.
 
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#18
eagle1002us said:
Can you ask the store if they know a leather shop that does the kind of repair or adjustment you want? I'm assuming the store won't do it. I suppose this could be something that you could report the seller for or even get legal involved. Having this summer bought an H item which to me is hard to find from a guy on the web who had a storefront, and then he sent something other than the thing I ordered . . . well, I got my money back and guess what, the thing I wanted (but didn't get) is once again on display for sale in his storefront. It was a classic bait and switch. That was harrowing. I had another bait and switch occur on ebay, after I paid for an item the guy turned around and sold it to someone else and sent me an entirely different thing than what I ordered. The thing I ordered was much prettier than what I got. It was resolved thru ebay, or more accurately, I agreed to a settlement but that doesn't mean I'm happy. I had a third scam occur this year (really crummy year) from which I learned that when the scammer offers to make a settlement it's better to take it and run then try to get all your money back. And maybe it's a good idea to check the Better Business Bureau for prior complaints.

These were really crappy experiences. I am a bit of a believer in things acquiring bad karma, bad memories. Since the bag is to your knowledge not genuine reselling it is not going to get your funds back (to the last dollar). I'd say the issue for you is to try to figure out how you can still enjoy the bag -- your dream bag -- even if you know it's counterfeit. No one else will know it's counterfeit unless you tell them. I can assure you there are tons of counterfeit good-lookin' bags being toted around in New York City. If this bag got nailed b/c of a fuzzy stamp that's not going to be visible to anyone else.
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Oh gosh, I’m sorry to hear your story. Sounds like a karma really.
 
#19
From the stories I’ve heard around here I’m going to hazard that Hermes will be entirely unhelpful with any recourse you have against the seller. Also, I don’t know what this would do to your relationship with Hermes going forward. I would have it independently authenticated if I were in your position and retain possession of the bag.

The difficulty you have, as they have pointed out, is proving that the bag you have is the one they sold you. Do you happen to have any pictures from them that might assist with that? Photos from the listing etc.?
 
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#20
Also, something else to consider, the authentication report may be real and stolen from the internet. I’d do a few google searches and see if you can locate the original. If you can prove it that way then you wouldn’t have to demonstrate the bag you have is the one they sold you. They were using an authentication report that wasn’t legitimately theirs.
 
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#23
A1aGypsy said:
From the stories I’ve heard around here I’m going to hazard that Hermes will be entirely unhelpful with any recourse you have against the seller. Also, I don’t know what this would do to your relationship with Hermes going forward. I would have it independently authenticated if I were in your position and retain possession of the bag.

The difficulty you have, as they have pointed out, is proving that the bag you have is the one they sold you. Do you happen to have any pictures from them that might assist with that? Photos from the listing etc.?
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Isn’t that a crazy thing to prove? So what are the odds that I would find a bag exactly like the one they say they sold me, almost exactly same stamp, alas same year, everything, and come back 3 and a half years later to try to scam them?!!! I have the receipt from the reseller, not from the store, I have the bag, of course, the report of the wrong bag, photos os the listing of the wrong bag, and many pictures of myself carrying the damn bag all these years, in many different countries where I’ve lived and visited with my family and friends.
 
#26
Leileka said:
You know, but that’s why, I would be absolutely sure it’s fake and I’m not going to wear it or sell it in that case. Well, I’m definitely not selling a fake bag, even because that would haunt me the other way around...if they can provide me with a document attesting the bag is not authentic, and I think they can, that could actually help in a lawsuit because it could well trigger it. I need to give it some thought.
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Oh I don't know if Hermes will do that at all...

As far as I know, Hermes does not provide any sort of authentication service. The only possible way that you know a bag is fake from Hermes is like you said, if you send it to service and they find out & seize it. And that's really just a byproduct of the servicing request so I don't know if they will be of help at all in terms of providing some formal document. Also (and I'm no lawyer so I don't know how accurate my thoughts are) but if you are going to try to pursue legal action in the case that it turns out to be counterfeit, having the bag destroyed by Hermes seems like not the best idea either because then you won't have a very crucial piece of evidence anymore.
 
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#27
Leileka said:
Not yet. How do I do it? Website?
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home | bababebi

www.bababebi.com www.bababebi.com

FWIW I recently had a bag with a transposed stamp (which bababebi caught), but the photo in the listing matched the actual stamp. I'm still not clear if your bag had the stamp transposed in the text of the description or if there was a photo that showed a transposed stamp (two different scenarios).

In any event, like many have said it's a drop in the bucket for authentication and it will arm you with the facts and possible ammunition to confront the reseller. Good luck!
 
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#30
Leileka said:
Thank you for taking the time, seriously. This is a bag that I would never sell if not for this suspicious. I also don’t want to carry a fake bag and feel really bag for having carried it for so long, if it’s the case. Just to give you an idea, 70% of all my clothes and accessories are related to this bag, including expensive jewelry.
1) The report was sent by the reseller, which by the way is a small but reputable seller. It may be that they were also scammed. What is not right is the way they are dealing with the problem now.
2) Yes, the bag is indeed identical except for the order of the numbers and it’s a damn odd coincidence...
3) I’m thinking about the authentication. I may even take it to the store to be honest and that’s one of the solutions I would like to discuss with you guys. If I’m positive that if it’s a fake I’m not keeping it, of course not selling it and maybe not getting the money back, why not making sure with Hermes itself?
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I wouldn't go to Hermes,
Also I dont believe that they authenticate bags.-they sell bags they dont authenticate.
The only way you would know by taking it to Hermes is by sending it to Spa-and if its a good fake you would only know by the time it reached France.
Go to Bababebi she is as good as taking it into the store and a lot quicker.
 
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