My professor told me Chanel bags are all made in China but assembled in Europe?

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I have to whole heartedly agreed with you. As much as I love Chanel, I've been struggling with the reality of wearing leather handbags. At one point I thought of buying only tweed or fabric. I read that Hermes also raise their own gator farm to produce their bags? This thread makes me want to dispose of my entire Chanel collection :(

The disposal of already acquired bags wouldn't change anything, so enjoy your beautiful collection. :smile1:

Hi! Let's stay on topic please. tPF doesn't really allow the heated discussion of how skins are acquired.

Will do. :hnsnsn:

This hit a chord with me too - but I agree with the other posters that Dior is not so much on peoples radar as are LV & Chanel etc - so they have not been as affected (so far).

The only piece of Dior I have at the moment (besides their skin care which is amazing) - is a small patent wallet and it is gorgeous.

The staff at Dior are also amazing - they are the best !!

I also have Dior wallets and agree, the staff is very cordial. ;)
 
I once had a child (why is it that we don't listen to them more...such wise words they tell in their innocence) ask me why the Salespeople at Chanel were so snobby and the ones at Dior were so nice. I really didn't have a good answer for that one..but we did end up buying at Dior and not at Chanel that day. I have honestly never had a bad day at Dior, whether I was merely looking or whether I was buying, I feel like I have received the same treatment. That is excellent customer service, plus they put soles on my shoes gratis and offer to help me in any way they can (bringing in shoes, bags, etc. for me to look at).
 
I once had a child (why is it that we don't listen to them more...such wise words they tell in their innocence) ask me why the Salespeople at Chanel were so snobby and the ones at Dior were so nice. I really didn't have a good answer for that one..but we did end up buying at Dior and not at Chanel that day. I have honestly never had a bad day at Dior, whether I was merely looking or whether I was buying, I feel like I have received the same treatment. That is excellent customer service, plus they put soles on my shoes gratis and offer to help me in any way they can (bringing in shoes, bags, etc. for me to look at).

Yes I have noticed this too - I just wish the Dior in Brisbane would stock shoes. We are going to fly down to Sydney end of November and I shall be excited to look at a full Dior Store.
 
Yes I have noticed this too - I just wish the Dior in Brisbane would stock shoes. We are going to fly down to Sydney end of November and I shall be excited to look at a full Dior Store.

Well, since you mentioned shoes...and I have a shoe "issue," here are a few photos of some stunning footwear by Dior:

I must say, I find the shoes of Dior to be much more sophisticated and "on trend" than those of Chanel. I again think this is because Dior is such a much smaller house than Chanel and thus can concentrate on their lesser number of designs (and the head of Dior right now is just on fire with his designs).
 

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Well, since you mentioned shoes...and I have a shoe "issue," here are a few photos of some stunning footwear by Dior:

I must say, I find the shoes of Dior to be much more sophisticated and "on trend" than those of Chanel. I again think this is because Dior is such a much smaller house than Chanel and thus can concentrate on their lesser number of designs (and the head of Dior right now is just on fire with his designs).

Wow those sure are some HOT shoes !!!!!!!
can't wait to see what I can view in Sydney.

Another thing cool about Dior......a workmate was interested in a WOC but I said to her I would see what Dior had - and the SA at Dior modelled the bags and even let me take photos to show my friend at work - they are not UPTIGHT like Chanel !!
Can you imagine getting that help or being allowed to take a photo at Chanel?
 
I once had a child (why is it that we don't listen to them more...such wise words they tell in their innocence) ask me why the Salespeople at Chanel were so snobby and the ones at Dior were so nice. I really didn't have a good answer for that one..but we did end up buying at Dior and not at Chanel that day. I have honestly never had a bad day at Dior, whether I was merely looking or whether I was buying, I feel like I have received the same treatment. That is excellent customer service, plus they put soles on my shoes gratis and offer to help me in any way they can (bringing in shoes, bags, etc. for me to look at).

I a bsolutely agree.
I don't have a Dior boutique where I live.
When I went to Dubai, I decided to go and see the bags I had seen on TPF.
I said to the SA: " I am not going to buy a bag from here as they are more expensive than in my country but do you mind showing some to me?"
She was lovely. :smile1::smile1:Took out a few models, let me try them on, offered me some orange juice. What a great service!
Nowhere did I have the same!
 
I a bsolutely agree.
I don't have a Dior boutique where I live.
When I went to Dubai, I decided to go and see the bags I had seen on TPF.
I said to the SA: " I am not going to buy a bag from here as they are more expensive than in my country but do you mind showing some to me?"
She was lovely. :smile1::smile1:Took out a few models, let me try them on, offered me some orange juice. What a great service!
Nowhere did I have the same!


That's amazing service!
 
I don't claim to be a supply chain expert, all I know as a business consultant is that it doesn't surprise me one bit to hear that fashion professors are telling their classes that the supply chain in the mass handbag market is more Eastern than European. If you are trying to maximize economies of scale, reduce costs, improve margins maximize profits for shareholders....and it's perfectly legal in your company of operation to qualify for the "made in" label by only finishing the manufacturing process there, it makes business sense to reduce manufacturing costs by outsourcing production. For better or for worse that's the way the world works right now

I do not kid myself that my MIF LV was entirely made in France. In all likelihood....it's not. But I still think that goes for the vast majority of the luxury brands. I understand that all of us are paying for the brand (marketing!) as well as the bag

I really enjoy these discussions on TPF. This and the ones about Coach's business strategy changes are some of my favorites on the forum right now. I think it's interesting to learn more about the industry as well as to discuss fave purses ❤️

I agree with all of this!
 
Well, since you mentioned shoes...and I have a shoe "issue," here are a few photos of some stunning footwear by Dior:



I must say, I find the shoes of Dior to be much more sophisticated and "on trend" than those of Chanel. I again think this is because Dior is such a much smaller house than Chanel and thus can concentrate on their lesser number of designs (and the head of Dior right now is just on fire with his designs).


Gorgeous boots!
 
I think a part of this problem has to do with how popular the brand is. At one point, Chanel and Louis Vuitton were handmade bags, but as the brand grew in popularity, the company somehow had to compensate for this growing demand. This is not the case for Dior. Dior is really not that popular among the masses. Heck, I think Dior's beauty line receives more attention than it's actual couture line. If you jump over to the Dior subforum, there are probably only a handful of loyal followers that will stay and post about the brand. It seems like no one wants to buy a Dior because (1) the resell value is terrible and (2) Dior bags are not as iconic when compared to a Chanel flap bag.

I think, if something is not in high demand, there's no need to outsource, no need to cut corners to meet the demand and supply level, thus quality control is better kept. It's not hard to compare Dior's quality to Louis Vuitton's quality, even though they are owned by the same company. Dior is by far much better made than Louis Vuitton (and Chanel in my opinion). There are barely (if any) any threads about defective bags or parts. But if you head over to LV, there at least a couple posts a day about unmatched canvas, glue seeping out, or cracking handles. You can feel and see the quality difference in a Dior piece vs. other luxury brands. You can also feel it in your wallet when you purchase a Dior piece. Dior bags, although not popular among the masses, are surprisingly NOT cheap. In a sense, with a Dior bag, I feel like I am receiving a product worthy of its price tag. I may not be sporting the hottest bag among the population, but at least I know my bag will stand the test of time (durability-wise), which to me, is what I look for when I want to spend my hard earned money.

I totally agree with your post. The reason why Dior has exceptional quality is that it doesn't sell anything near the quantity of leather goods that Chanel and LV sells, so it doesn't need to expand its production facilities to other countries nor increase productivity to the extent of those brands. When the demand for a luxury brand grows to that of Chanel and LV, you have to expand production facilities which requires a lot of investment and also potential loss when growth starts to fall, and/or you have to increase productivity within the same facilities. Chanel and LV has had to do both, with the opening of US facilities to make LV products as an example of this. Increasing productivity within the same facilities means that the product won't receive the same amount of attention as before.

I was a bit shocked with LV's mismatching of its Damier pattern at the seams, because I had experienced great quality with my LV products before. I actually went to show a friend that an easy difference between a fake and real LV is how the Damier material is matched at the seams. We went into an LV store and the first bag I pointed out was a Damier Ebene Speedy 50. Surprisingly, I couldn't prove my point because the Damier wasn't matched properly on one of the sides.

It's true that LVMH and Bernard Arnault are related to Dior (Christian Dior SA is actually the holding company of LVMH, meaning that LVMH is under Dior's umbrella, so the belief that LVMH owns Dior is unfounded). But Bernard Arnault doesn't seek to keep the same production model for his brands. He manages to give each of his brands a unique identity, even when it comes to production. For example, Donna Karan is part of LVMH and it doesn't have the same production model as, say, Fendi.
 
This.

I am not sure that any handbag manufacturers except for maybe smaller / hyper local / eco-conscious / newer designers who haven't yet scaled their businesses can claim to make their purses completely in-country

Especially Dior which is also publicly traded, has to answer to shareholders, run by the same managers who are extremely successful in running efficient fashion businesses, and is within its legal right to run its supply chain the same as Chanel, LVMH, etc and affix a "made in (whatever EU country)" label

Shop with your eyes wide open!
Hear! Hear!:woohoo:
 
I thought I would give my experience with Dior to balance things out a bit. I purchased a beautiful tweed Lady Dior bag from the Sydney store (it retailed for over $5000au). 1 month later the beads started to come off the bag. So I went into the Dior store in Brisbane asking them whether they could fix it (it should be a simple fix). They told me that they would send it away to Hong Kong and see what can be done. They told me that the process would take at least 4 weeks.

So about 3 weeks later I receive a text message from the Brisbane Dior store and they told me that they don't have the parts for my bag, and that they would have to order it from Paris. I asked them how long it would take, and she told me that it would take AT LEAST 4 months just to receive the parts. I asked her when I would I be able to get my bag back all fixed and she said she could not give me an estimated time. I told her this was simply not good enough and she said there was nothing more they can do.

So they sent me the bag back from Hong Kong (which took another week). So I had basically waited 4 weeks for my bag for nothing. I really was not happy with this and felt I had been ripped off. This was my first big spend at Dior. Not once did they offer me a replacement or refund. When I got the bag back I asked the manager for a replacement or a refund and she said that she would need to speak to the operations manager and she would contact me when she got a response. So I wait another week and did not receive any call. So I called her back and she said that the manager was overseas and that she did not know when they would be back. After expressing my dissatisfaction she said that she would try and contact the manager at the Sydney store since I purchased the bag from there and not Brisbane. So again I waited a couple of days and heard nothing back, so I rang the Sydney store and they told me that the manager was also not available and that they would call me back. Long story short they were giving me the run around and trying their best to avoid me. It was not until I threatened them to report them to the Office of Fair trading in Brisbane (who did state that I was entitled for a full refund) did they finally decide to refund me.

All in all, I would never purchase an expensive item from Dior again. At least Louis Vuitton stand behind the quality of their products (it took them two weeks to repair one of my bags which had more substantial damage). Dior prices do not reflect the quality of the products.
 
I've been to Dior Sydney store twice.
First visit : walked in the Dior boutique, an Asian SA was helping me ( I guess she is Chinese ). I told her I was looking for a small wallet/card case. She was attentive at first and then less than 5 mins later her eyes start looking at few Chinese customers who just walked in. My guess is she was more willing to help them than me. I asked her a few question regarding the small wallet ( what kind of leather, any other colors and price ) she showed me and she just answer in a few words without even bother to describe the product. I walked out without buying anything.
Second visit : I was browsing at David Jones and saw a really pretty LD in purple, I ask a SA if she has that color in a wallet or miss dior, she said no but she was nice and try to showed me other colors I might be interested in.

So not every Dior SA are nice, you just need to be selective and maybe a bit of luck to find a nice SA.
This is include Chanel, LV,etc
 
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