I think you should post your complaint on Yelp as well because sometimes it does help it and it will warn other potential customers. I wouldn't go back. I'd make my future purchases from a different store.
I have no plans on going back to that store. There are enough complaints on google and yelp. I just wish I had checked before visiting that store. What an utter waste of time. Too bad the sa lost out on a nice commission. I wound up making a Rolex sa very happy today.