My experience at Dior boutique

[Tuned83]

That’s bollocks and I can understand your irritation. Hate it when a customer is set up to fail. Why get you to call CS if he knew he’s say was final. I see no scratches either.

 

[tweese]

I don't see any scratches...

 

[TraceySH]

Just an FYI, your credit card company can help with a dispute on this one, if a retailer does not abide by their own return policy. I hope this does not happen to you again, but for future issues, take as many pictures as possible and document what happened. Your cc company can force a return.

 

[Hermesfanatics]

Sorry to hear this.. it is terrible