My husband is in the military and we just moved from WA to TX this past summer. The military funded 'professional' movers to pack us up, transport, and store our belongings until our house was ready to be moved into 3 weeks later, then made the final delivery. Over 54 items were damaged/destroyed during the move (including my preserved wedding flowers). ALL of my handbags were removed from the hangers in the spare closet where they were lovingly and carefully stored and literally smashed into a wardrobe box (some they even took out of the dust bags first!), leading to creases in the leather, crushing of the structured bags and bases of most of them, zipper impressions in the leather, etc. I spent HOURS conditioning and stuffing them trying to get the shape back, but some to no avail and a couple of the cheaper (~$200) Kenneth Cole and Hobo International ones I just tossed in the Goodwill pile as they seemed beyond hope. Six months later we just got our first settlement offer (about 1/10th the value of what was damaged), and they have said there is "no proof of transit-related damage; the bags will regain their shape when used", so have denied all claims on my bags, most of which were several hundred dollars each, and a few much more expensive such as my coveted Tumis and Chloe Paddington. Do any of you have any ideas for how I can fight this other than just my say-so? Is there some sort of purse/leather care expert I can show them to and get an official statement of the damages? Clearly these fools at the moving company don't have a clue and don't even want to assign a value for all my time spent on fixing their eff-ups (pardon me), let alone try to make good for all the damages thanks to their shoddy work. Thank you in advance - your advice is very much appreciated!!