I guess the most disappointing part was I was really excited to actually GO to a Mikimoto shop. The S.A. initially was nice and cordial but as she showed me a few strands she got very pushy very quickly. It made me very uncomfortable. So in order to be polite and excuse myself from her help so I could browse I simply said "I'm not ready for a piece like this." She got this haughty expression on her face and very curtly said, "WELL! I don't understand!!" I was absolutely embarrassed to be standing there. Hub was my saviour and said, "Okay then thank you for your time." and we left.....
But I was extremely disappointed.... the SA made me feel horrible...like there was something wrong with me for not wanting to make the purchase that second.
I emailed Mikimoto's customer service and got a response from a gentlemen (who spelled my name wrong....and I'd emailed him) and he asked for my phone # so we could discuss....I gave it to him but I never heard back.
In the grand scheme of my life this one event is no big deal but I really went in to browse and enjoy what was in the store and, if something really caught my eye all I would have had to do was ask and Hub would have bought it. But I don't enjoy being made to feel like a second class citizen just because some S.A. 'doesn't understand' if I do or do not want to buy.
But I was extremely disappointed.... the SA made me feel horrible...like there was something wrong with me for not wanting to make the purchase that second.
I emailed Mikimoto's customer service and got a response from a gentlemen (who spelled my name wrong....and I'd emailed him) and he asked for my phone # so we could discuss....I gave it to him but I never heard back.
In the grand scheme of my life this one event is no big deal but I really went in to browse and enjoy what was in the store and, if something really caught my eye all I would have had to do was ask and Hub would have bought it. But I don't enjoy being made to feel like a second class citizen just because some S.A. 'doesn't understand' if I do or do not want to buy.