Massaccesi Handbags
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Congrats!
Just got a white box today and very excited. Ordered a Selene Midi (of all things for me!) in Caramel Merinos, light gunmetal hardware, Burgundy lambskin lining, simplified handles with reinforced holders for the handles (I'm a pack rat). It does have the feet with extra backing on the bottom, a little longer on the straps, and the double pocket inside I requested to be just one slip pocket. My phone fits! The leather is very soft and the bag is perfect!
The second bag is an Iride in Black Fiore, light gunmetal hardware, Avio lambskin lining, and an additional adjustable leather strap. The bag is absolutely beautiful and Marco even sent an additional buckle for the bag. But, I hate to say there are a couple of things wrong based on my order/invoice details and I so don't want to go back to Marco.
Aren't these just gorgeous bags! However, when I took Iride out of the dust bag my first thought is that the hardware was gold. I have not seen light gunmetal before and read that it is warmer, so maybe I'm just looking at it wrong. But, the chain inside was most definitely gold and the extra buckle I was pretty sure was gold. Once I unpacked the Selene, that also has light gunmetal, I am pretty certain the Iride has the wrong hardware.
Below is a comparison shot of the extra buckle and the buckle/latch on the bag itself.
This is a comparison of the gold chain, the buckle, and the hardware on the Selene. They look like different colors to me and the extra buckle looks closer in color to the gold chain. The other issue was I requested an additional slip pocket added inside the bag. This one may be on me and not understanding how that is added because it is one that has two separate pockets. Unfortunately, my phone doesn't fit. The slip pocket is really of no concern, I can always find something that will fit in those! But, I really don't like gold hardware....
The second bag is an Iride in Black Fiore, light gunmetal hardware, Avio lambskin lining, and an additional adjustable leather strap. The bag is absolutely beautiful and Marco even sent an additional buckle for the bag. But, I hate to say there are a couple of things wrong based on my order/invoice details and I so don't want to go back to Marco.
Aren't these just gorgeous bags! However, when I took Iride out of the dust bag my first thought is that the hardware was gold. I have not seen light gunmetal before and read that it is warmer, so maybe I'm just looking at it wrong. But, the chain inside was most definitely gold and the extra buckle I was pretty sure was gold. Once I unpacked the Selene, that also has light gunmetal, I am pretty certain the Iride has the wrong hardware.
Below is a comparison shot of the extra buckle and the buckle/latch on the bag itself.
This is a comparison of the gold chain, the buckle, and the hardware on the Selene. They look like different colors to me and the extra buckle looks closer in color to the gold chain. The other issue was I requested an additional slip pocket added inside the bag. This one may be on me and not understanding how that is added because it is one that has two separate pockets. Unfortunately, my phone doesn't fit. The slip pocket is really of no concern, I can always find something that will fit in those! But, I really don't like gold hardware....
Oh @jkern04 , your Selene Midi is gorgeous! Could we see a shot of the lambskin lining? And the Iride is pretty but I am sorry about the error(s). You could mention to Marco and see if he has a solution? I get it, I prefer silver / gunmetal myself.Just got a white box today and very excited. Ordered a Selene Midi (of all things for me!) in Caramel Merinos, light gunmetal hardware, Burgundy lambskin lining, simplified handles with reinforced holders for the handles (I'm a pack rat). It does have the feet with extra backing on the bottom, a little longer on the straps, and the double pocket inside I requested to be just one slip pocket. My phone fits! The leather is very soft and the bag is perfect!
The second bag is an Iride in Black Fiore, light gunmetal hardware, Avio lambskin lining, and an additional adjustable leather strap. The bag is absolutely beautiful and Marco even sent an additional buckle for the bag. But, I hate to say there are a couple of things wrong based on my order/invoice details and I so don't want to go back to Marco.
View attachment 5330258
Aren't these just gorgeous bags! However, when I took Iride out of the dust bag my first thought is that the hardware was gold. I have not seen light gunmetal before and read that it is warmer, so maybe I'm just looking at it wrong. But, the chain inside was most definitely gold and the extra buckle I was pretty sure was gold. Once I unpacked the Selene, that also has light gunmetal, I am pretty certain the Iride has the wrong hardware.
Below is a comparison shot of the extra buckle and the buckle/latch on the bag itself.
View attachment 5330259
This is a comparison of the gold chain, the buckle, and the hardware on the Selene. They look like different colors to me and the extra buckle looks closer in color to the gold chain. The other issue was I requested an additional slip pocket added inside the bag. This one may be on me and not understanding how that is added because it is one that has two separate pockets. Unfortunately, my phone doesn't fit. The slip pocket is really of no concern, I can always find something that will fit in those! But, I really don't like gold hardware....
View attachment 5330260
@christinemliu, when I get more time I will do that. We have severe thunderstorms rolling in and want to get the pups settled before it starts. The little ones don't mind the thunder and lightening, but Lacey is terrified.
If you are unhappy with the Iride hardware and you feel it is gold and not light gunmetal contact Marco. I have always contacted him about things like this and he corrects it. Let him take a look and give him the opportunity to correct it if it is not what you ordered.Just got a white box today and very excited. Ordered a Selene Midi (of all things for me!) in Caramel Merinos, light gunmetal hardware, Burgundy lambskin lining, simplified handles with reinforced holders for the handles (I'm a pack rat). It does have the feet with extra backing on the bottom, a little longer on the straps, and the double pocket inside I requested to be just one slip pocket. My phone fits! The leather is very soft and the bag is perfect!
The second bag is an Iride in Black Fiore, light gunmetal hardware, Avio lambskin lining, and an additional adjustable leather strap. The bag is absolutely beautiful and Marco even sent an additional buckle for the bag. But, I hate to say there are a couple of things wrong based on my order/invoice details and I so don't want to go back to Marco.
View attachment 5330258
Aren't these just gorgeous bags! However, when I took Iride out of the dust bag my first thought is that the hardware was gold. I have not seen light gunmetal before and read that it is warmer, so maybe I'm just looking at it wrong. But, the chain inside was most definitely gold and the extra buckle I was pretty sure was gold. Once I unpacked the Selene, that also has light gunmetal, I am pretty certain the Iride has the wrong hardware.
Below is a comparison shot of the extra buckle and the buckle/latch on the bag itself.
View attachment 5330259
This is a comparison of the gold chain, the buckle, and the hardware on the Selene. They look like different colors to me and the extra buckle looks closer in color to the gold chain. The other issue was I requested an additional slip pocket added inside the bag. This one may be on me and not understanding how that is added because it is one that has two separate pockets. Unfortunately, my phone doesn't fit. The slip pocket is really of no concern, I can always find something that will fit in those! But, I really don't like gold hardware....
View attachment 5330260
I have found that he wants to make sure customers are pleased with their purchases and he will always correct any mistake given the chance.
If incorrect hardware, Marco will make you a new IrideJust got a white box today and very excited. Ordered a Selene Midi (of all things for me!) in Caramel Merinos, light gunmetal hardware, Burgundy lambskin lining, simplified handles with reinforced holders for the handles (I'm a pack rat). It does have the feet with extra backing on the bottom, a little longer on the straps, and the double pocket inside I requested to be just one slip pocket. My phone fits! The leather is very soft and the bag is perfect!
The second bag is an Iride in Black Fiore, light gunmetal hardware, Avio lambskin lining, and an additional adjustable leather strap. The bag is absolutely beautiful and Marco even sent an additional buckle for the bag. But, I hate to say there are a couple of things wrong based on my order/invoice details and I so don't want to go back to Marco.
View attachment 5330258
Aren't these just gorgeous bags! However, when I took Iride out of the dust bag my first thought is that the hardware was gold. I have not seen light gunmetal before and read that it is warmer, so maybe I'm just looking at it wrong. But, the chain inside was most definitely gold and the extra buckle I was pretty sure was gold. Once I unpacked the Selene, that also has light gunmetal, I am pretty certain the Iride has the wrong hardware.
Below is a comparison shot of the extra buckle and the buckle/latch on the bag itself.
View attachment 5330259
This is a comparison of the gold chain, the buckle, and the hardware on the Selene. They look like different colors to me and the extra buckle looks closer in color to the gold chain. The other issue was I requested an additional slip pocket added inside the bag. This one may be on me and not understanding how that is added because it is one that has two separate pockets. Unfortunately, my phone doesn't fit. The slip pocket is really of no concern, I can always find something that will fit in those! But, I really don't like gold hardware....
View attachment 5330260
Mistakes do happen, but Marco always rectifies them.
And as he will be making a new bag, you can specify how you want the inner pockets.
For future orders: make sure to double check text in Marco's invoice, many mistakes are then avoided.
All you Theia and Theia Midi owners who have posted here influenced my very first Theia Midi which arrived yesterday!!! This is my first one ever, after lusting for this style for a long time but choosing other styles to try first. This is Blue Jay Velvet Verona with contrast stitching and edge painting (also a first!!), dark grey lining, added exterior zip pocket (reverse zip), added messenger strap, and dark gunmetal hardware. I really was unsure about the non-functional half moon on the front (which you can ask Marco to leave out), but I really think, especially with the contrast stitching, it's super cute. The color is coming slightly darker in the pics where you can see the whole bag and much lighter in the closeups, sorry, poor lighting. Last pics compare Theia Midi with Angelica.
I did double check the invoice before it was finalized and verified the one included with the packing slip. It does say light gunmetal hardware, it was just a mistake. My misunderstanding was on the pockets. I did say interior slip pocket, which is apparently the divided pocket. What is written for the Selene is interior flat pocket. So, that is how they know the difference between the two. Now I do too!If incorrect hardware, Marco will make you a new Iride
Mistakes do happen, but Marco always rectifies them.
And as he will be making a new bag, you can specify how you want the inner pockets.
For future orders: make sure to double check text in Marco's invoice, many mistakes are then avoided.
I probably will, but ask if there is a way it can be handled without having to make a new bag. If the latch on the outside can be switched to the correct hardware, it really doesn't matter that the interior zip happens to be gold. The chain can easily be switched to the right color. Not sure about the options on the adjustable strap. I have not removed the wrapping but I know the clasps are gold. If that has to be remade, that is just a strip of leather and much less expensive than an entire bag, including lambskin lining.
Thanks everyone for the advice. Fortunately, Iride does not have a lot of exterior hardware so hopefully this can be corrected easily.
The grey Verona and dark hardware give this bag an edgy boho feel. Love it!
Just chiming in here to say what has already been said. Contact Marco about getting it fixed. He is usually very good at redoing orders, and you deserve to have the bag you paid for.I did double check the invoice before it was finalized and verified the one included with the packing slip. It does say light gunmetal hardware, it was just a mistake. My misunderstanding was on the pockets. I did say interior slip pocket, which is apparently the divided pocket. What is written for the Selene is interior flat pocket. So, that is how they know the difference between the two. Now I do too!
I probably will, but ask if there is a way it can be handled without having to make a new bag. If the latch on the outside can be switched to the correct hardware, it really doesn't matter that the interior zip happens to be gold. The chain can easily be switched to the right color. Not sure about the options on the adjustable strap. I have not removed the wrapping but I know the clasps are gold. If that has to be remade, that is just a strip of leather and much less expensive than an entire bag, including lambskin lining.
Thanks everyone for the advice. Fortunately, Iride does not have a lot of exterior hardware so hopefully this can be corrected easily.
I agree that it is a little small if you carry more than I do, which is basically nothing, lol . But it works well for me and I have one coming in the handmade vacchetta.
Handmade Vachetta makes this little cutie feel sooooo luxurious and exquisite! I cannot wait to see yours! Honestly I was surprised despite her petite shape and size she still held my necessities. I don’t carry a ton but not a little either and it’s “tight” but totally organized and perfect. It’s such a classy and polished design I love it. It’s quickly become a favorite! This and Angelica are tied in my heart right now!!
@Kimbashop i think I spy a Modena in your avatar! Do you love it? That style is on my maybe list LOL I’d love to hear more about it!
