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#20,552
yellow_tulip said:
So I emailed Marco and he replied saying don’t worry about it, the leather will soften overtime and that gap will disappear. I’ll just enjoy it ;)
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Is it cool or what to be able to email the designer of your quality bag and get a personal response!Contrast this with Hermes who makes a customer crawl and beg for a bag and then tells you they do not have the style you want or the color you want, take it or leave it. And just to clarify, I don’t have an Hermes bag, I just enjoy reading the forum and am astonished at how the customers are treated.
 
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#20,553
southernbelle43 said:
Is it cool or what to be able to email the designer of your quality bag and get a personal response!Contrast this with Hermes who makes a customer crawl and beg for a bag and then tells you they do not have the style you want or the color you want, take it or leave it. And just to clarify, I don’t have an Hermes bag, I just enjoy reading the forum and am astonished at how the customers are treated.
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Definitely cool especially when I receive a reply within a couple of hours of contacting him! I too can’t believe how hard Hermès makes it for customers to BUY their bags. I mean c’mon they aren’t exactly giving it away for free ‍♀️
 
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#20,554
Farfelue63 said:
Ha ha, thank you, you reassure me!
Maybe it's because I expected a very light blue , more like a sky blue , but this one works

My Diva is from the big sale , I received it 2 weeks after the order by FedEx without any tracking information ( sms, mail, call... nothing!). Fortunately I had given my work address because I was not at home this week!
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I noticed that the last two shipments I've received from Marco have not provided any heads up of the tracking number and shipping date. Its nice to try and coordinate when I am home to receive the package and not suffer through 24 hours of waiting for redelivery!
 
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#20,555
Sickgrl13 said:
I noticed that the last two shipments I've received from Marco have not provided any heads up of the tracking number and shipping date. Its nice to try and coordinate when I am home to receive the package and not suffer through 24 hours of waiting for redelivery!
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Marco told me it's the Fedex, he's been trying to get them to provide customers that is not happening for some reason. He's being his sweet self and is trying to fix it :)
 
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#20,556
TotinScience said:
Marco told me it's the Fedex, he's been trying to get them to provide customers that is not happening for some reason. He's being his sweet self and is trying to fix it :)
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Yes, fedex is terrible in updating tracking info once the parcel enters the destination country.
While sent by regular postal service the tracking number is updated with a new one after entering, so it fits with the destination country.
 
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#20,557
bonniekir said:
Yes, fedex is terrible in updating tracking info once the parcel enters the destination country.
While sent by regular postal service the tracking number is updated with a new one after entering, so it fits with the destination country.
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In the UK I always seem to to get the tracking notice just a day before or on the actual day it’s due for delivery, which can be frustrating to manage! However Marco does use a premium service so the parcel arrives very quickly after he’s sent it.
 
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#20,558
Has anyone been notified by MM that the bags are on their way, but have no idea when they will show up? In the past, MM has always sent a notification with a link for tracking. I get the impression that this time none have been sent. Is this correct?
 
#20,559
ajamy said:
In the UK I always seem to to get the tracking notice just a day before or on the actual day it’s due for delivery, which can be frustrating to manage! However Marco does use a premium service so the parcel arrives very quickly after he’s sent it.
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This happened with my last order. I’m in the US, and received a text saying my order would be delivered the next day. That was a nice surprise!
 
#20,560
I am hoping for some smaller bags in the MM fall collection. I find that I am using smaller bags now that I am not working full time in an office. The exception being my midi Selenes which are the most usable easy to carry totes IMHO. I love love love the midi Selenes whenever I am in a hurry and need a bag I grab a midi Selene. I have a lead Africa a black pebbled and an amaranto red one. They are extremely versatile a great all round bag. I now only have one midi Soulmate out of 6 - my peachy pink one which I absolute love. My daughter wanted the bronze one and another friend wanted the Africa blue one and also the cream one. I traded the cobalt blue for a diamond leather Little Tulipano which I love and I recently sold the ochre nubuck midi Soulmate to a lovely lady in Canada and I know she will enjoy it. I like the midi Soulmate as a style but I seem to prefer carrying my Zhoes, Auras, Angelicas, Daphne., Litte Muse and Little Tulipanos. After this long winded post I have convinced myself that I will wait to see if there are any new Little bags introduced otherwise I might just have to get another Little Muse in one of the great new fall leathers or possibly the Teal nappa which is still calling to me.
 
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#20,561
djfmn said:
I am hoping for some smaller bags in the MM fall collection. I find that I am using smaller bags now that I am not working full time in an office. The exception being my midi Selenes which are the most usable easy to carry totes IMHO. I love love love the midi Selenes whenever I am in a hurry and need a bag I grab a midi Selene. I have a lead Africa a black pebbled and an amaranto red one. They are extremely versatile a great all round bag. I now only have one midi Soulmate out of 6 - my peachy pink one which I absolute love. My daughter wanted the bronze one and another friend wanted the Africa blue one and also the cream one. I traded the cobalt blue for a diamond leather Little Tulipano which I love and I recently sold the ochre nubuck midi Soulmate to a lovely lady in Canada and I know she will enjoy it. I like the midi Soulmate as a style but I seem to prefer carrying my Zhoes, Auras, Angelicas, Daphne., Litte Muse and Little Tulipanos. After this long winded post I have convinced myself that I will wait to see if there are any new Little bags introduced otherwise I might just have to get another Little Muse in one of the great new fall leathers or possibly the Teal nappa which is still calling to me.
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I look forward to some smaller slouchy bags! I think Penelope messenger and midi Sabrina are the only smaller bags that slouch. Most are quite structured!
 
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#20,562
bellebellebelle19 said:
I look forward to some smaller slouchy bags! I think Penelope messenger and midi Sabrina are the only smaller bags that slouch. Most are quite structured!
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I agree although I will take structured or unstructured smaller bags. I love the Little Tulipano it is structured and so is the Zhoe and Aura and I like all of them. All I want is small!!!
 
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#20,565
carterazo said:
Has anyone been notified by MM that the bags are on their way, but have no idea when they will show up? In the past, MM has always sent a notification with a link for tracking. I get the impression that this time none have been sent. Is this correct?
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I got a phone call from FedEx with the tracking number and delivery information.

ETA: The FedEx website also let me pre-sign for the package. I previously didn't have that option when I got a shipment from MM.
 
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