Massaccesi Handbags

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Great. How long does shipping usually take and are there duties , etc you have to worry about? My first order hasn't shipped yet.
No duty when shipping from Europe to the US if it is less than I think $700. I have never had to pay anything. "Usually" it will be here in a week. I have had one come quicker than that and one that got lost for weeks. It used to be faster when he used DHL. Sadly he changed carriers.
 
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Great. How long does shipping usually take and are there duties , etc you have to worry about? My first order hasn't shipped yet.

I ordered a bag from the Sample Sale a couple weeks ago. Marco shipped it on Monday and I received it on Thursday. It was originally scheduled to arrive on Wednesday, but there was a one-day delay because of a shipping delay. I live in North Carolina. It was delivered by FedEx. (Signature was required, FYI). It was faster for me than when he used DHL.
 
I ordered a bag from the Sample Sale a couple weeks ago. Marco shipped it on Monday and I received it on Thursday. It was originally scheduled to arrive on Wednesday, but there was a one-day delay because of a shipping delay. I live in North Carolina. It was delivered by FedEx. (Signature was required, FYI). It was faster for me than when he used DHL.
Yea. That gives me hope that maybe they have improved!!!!
 
I ordered a bag from the Sample Sale a couple weeks ago. Marco shipped it on Monday and I received it on Thursday. It was originally scheduled to arrive on Wednesday, but there was a one-day delay because of a shipping delay. I live in North Carolina. It was delivered by FedEx. (Signature was required, FYI). It was faster for me than when he used DHL.
Hmmm I guess these shipping delays happen more then occasionally. My bag was shipped Friday, supposed to be delivered to me today in Florida, but shipping delays. Hopefully I will get it tomorrow.
 
I ordered a bag from the Sample Sale a couple weeks ago. Marco shipped it on Monday and I received it on Thursday. It was originally scheduled to arrive on Wednesday, but there was a one-day delay because of a shipping delay. I live in North Carolina. It was delivered by FedEx. (Signature was required, FYI). It was faster for me than when he used DHL.
For me DHL was also WAAAY faster. If the bag would left Italy on Monday, I would have it by Tuesday morning. I live in NJ. With TNT, it takes about 5 days... Never thought I'd give kudos to DHL as I lived in Germany for 2 years and DHL service there was extraordinariliy beyond TERRIBLE. Lost packages, boxes left at neighbor's without telling me where, never showing up at all and then claiming I wasn't home even though I worked from home just to be there to sign. Ugh. It was so bad that I would pay extra for UPS or FedEx rather than free shipping with DHL.

Can't wait to get the shipping email from Marco for the silver glitter Pompeii Little Muse I ordered.
 
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For me DHL was also WAAAY faster. If the bag would left Italy on Monday, I would have it by Tuesday morning. I live in NJ. With TNT, it takes about 5 days... Never thought I'd give kudos to DHL as I lived in Germany for 2 years and DHL service there was extraordinariliy beyond TERRIBLE. Lost packages, boxes left at neighbor's without telling me where, never showing up at all and then claiming I wasn't home even though I worked from home just to be there to sign. Ugh. It was so bad that I would pay extra for UPS or FedEx rather than free shipping with DHL.

Can't wait to get the shipping email from Marco for the silver glitter Pompeii Little Muse I ordered.

And all of my experiences with DHL were great. They called , emailed and let me know exactly where the package was at all times.
 
In my case here in South East Asia, DHL is relatively more efficient than other providers. Although I've had good experiences also with UPS (for Amazon Global shipping). With DHL, each move shows in the tracking. With TNT, I thought the package already arrived in the country but when I called them I learned my package was still in transit. Their tracking is a bit confusing. And would you believe that I got the customer service phone number of TNT here only through Fedex. I called Fedex if they would be the one delivering my package (being sister companies with TNT). The agent was very helpful, but upon checking in their system, I was told it would be TNT, so I asked for the local contact number of TNT, which was not listed anywhere.

Btw, when I also checked their (TNT's) invoice (I have to pay custom duties/taxes), I think they have an add-on charge.
 
In my case here in South East Asia, DHL is relatively more efficient than other providers. Although I've had good experiences also with UPS (for Amazon Global shipping). With DHL, each move shows in the tracking. With TNT, I thought the package already arrived in the country but when I called them I learned my package was still in transit. Their tracking is a bit confusing. And would you believe that I got the customer service phone number of TNT here only through Fedex. I called Fedex if they would be the one delivering my package (being sister companies with TNT). The agent was very helpful, but upon checking in their system, I was told it would be TNT, so I asked for the local contact number of TNT, which was not listed anywhere.

Btw, when I also checked their (TNT's) invoice (I have to pay custom duties/taxes), I think they have an add-on charge.
Interesting!
 
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And all of my experiences with DHL were great. They called , emailed and let me know exactly where the package was at all times.
Here in the UK I also found DHL was a better service. I could track my parcel and the options to manage my delivery were better. With the new courier it’s been a bit unpredictable, I don’t seem to get an email notifying me until just before the parcel arrives. Luckily so far my neighbor has signed for them.
 
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