Manolo Blahnik HANGISI owners and lovers, come in!

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#121
dido56 said:
View attachment 3508364 Just a warning for those looking at Hangisis on the Nordstrom website - I just received my white lace Hangisis which I ordered for my WEDDING. They fit perfectly and were so beautiful that I almost didn't notice this:

They sent me a USED pair. Whoever had these before me must have literally worn these on a pig farm. They're in perfect condition other than the destroyed sole and some staining on the bottom of the heel.

Not only that, but my size is back-ordered until January 2017 and my wedding is in December. I am beyond disappointed that I spent over $1000 on these and that I will probably end up wearing used shoes on my wedding day.

Do not order from Nordstrom - they obviously have no standards on what they choose to accept as a return and even worse, what they deem acceptable to resell to another customer! These are not cheap shoes. I guess it was my mistake for ordering something so important online.
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Receiving a pair in that condition is not acceptable! You have to make them send you a new pair or give you a refund. Nordstrom customer service is usually very good. There is no way I would keep those, especially for my wedding. You should see if they could find you a pair from one of their brick and motar locations. Or, you can check with other MB retailers for another pair.
 
#123
I am beyond irritated - i've called them and they haven't gotten back to me. The problem is I"m outside of the US and I ordered the shoes to a mail forwarding service. I'll let you guys know they actually ever respond.
 
#124
dido56 said:
I am beyond irritated - i've called them and they haven't gotten back to me. The problem is I"m outside of the US and I ordered the shoes to a mail forwarding service. I'll let you guys know they actually ever respond.
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I think it's time to shame them on instagram & twitter. Sucks, but it seems to be the only way to get some companies' attention these days.
 
#125
dido56 said:
View attachment 3508364 Just a warning for those looking at Hangisis on the Nordstrom website - I just received my white lace Hangisis which I ordered for my WEDDING. They fit perfectly and were so beautiful that I almost didn't notice this:

They sent me a USED pair. Whoever had these before me must have literally worn these on a pig farm. They're in perfect condition other than the destroyed sole and some staining on the bottom of the heel.

Not only that, but my size is back-ordered until January 2017 and my wedding is in December. I am beyond disappointed that I spent over $1000 on these and that I will probably end up wearing used shoes on my wedding day.

Do not order from Nordstrom - they obviously have no standards on what they choose to accept as a return and even worse, what they deem acceptable to resell to another customer! These are not cheap shoes. I guess it was my mistake for ordering something so important online.
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Omg! Totally unacceptable. I'm sorry you are going through this and hope you are able to find the perfect pair for your special day. Tsk tsk on Nordstrom.
 
#126
Just to update all of you - I did some digging and found Erik Nordstrom's (the co-president of Nordstrom) email. He sent me a very polite email apologizing and saying that my size was out of stock but they were willing to send me a similar pair. I declined since my wedding is next week and asked for a partial refund for agreeing to keep them after paying full price. So not completely a happy ending but at least I have a little closure. Side Note: copying senior executives is always a good idea ;)
 
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#127
Well done on the partial refund. I wonder if you could take them to a very high end cobbler and get them to cover the soles (with a thin coat of rubber) to protect them but also so you don't see how dirty they are?
 
#128
dido56 said:
I am beyond irritated - i've called them and they haven't gotten back to me. The problem is I"m outside of the US and I ordered the shoes to a mail forwarding service. I'll let you guys know they actually ever respond.
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Do you think it might be a possibility that someone wore them from the mail forwarding service that you used?
 
#129
I had completely forgotten I started this thread! I still have the shoes, although I have to say I've only worn them once. I should just get over the "I don't have an occasion!" and just wear them.

I recently bought a pair of floral Hangisi flats while I was in London. I didn't get a chance to wear them over the summer so I can't wait until next Spring/Summer to wear them.
 

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#130
Ladies, what do you use to protect the surface from getting dirty? I have seen the display ones at Nordstrom and they were already dirty. I am thinking to get a pair in the 50mm Hangisi but they were sold out. How does the 70MM fit and are they comfortable? TIA
 
#131
Hi everyone, I'm new to Manolo Blahnik and wanting to get some advice on sizing. I've been looking at the hangisi pumps for both the 70mm and 105mm. On their official website they say that the shoes run 1/2 size large, and recommend ordering 1/2 size down, but on neiman marcus they say the shoes run small (which I think is a very generic assumption for designer shoes).
I'm a TTS Italy 35 (only italian size of 35 fits me, and designer's IT35 is smaller than US5, that I'm sure) in Valentino and between 4.5 and 5 US for Ferragamo.

Appreciating your help!! Thanks so much!
 
#132
goldenfountain said:
Hi everyone, I'm new to Manolo Blahnik and wanting to get some advice on sizing. I've been looking at the hangisi pumps for both the 70mm and 105mm. On their official website they say that the shoes run 1/2 size large, and recommend ordering 1/2 size down, but on neiman marcus they say the shoes run small (which I think is a very generic assumption for designer shoes).
I'm a TTS Italy 35 (only italian size of 35 fits me, and designer's IT35 is smaller than US5, that I'm sure) in Valentino and between 4.5 and 5 US for Ferragamo.

Appreciating your help!! Thanks so much!
Click to expand...
It all depends on the specific shoe. The hangisi's have been running pretty much true to size.
 
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#134
goldenfountain said:
Hi everyone, I'm new to Manolo Blahnik and wanting to get some advice on sizing. I've been looking at the hangisi pumps for both the 70mm and 105mm. On their official website they say that the shoes run 1/2 size large, and recommend ordering 1/2 size down, but on neiman marcus they say the shoes run small (which I think is a very generic assumption for designer shoes).
I'm a TTS Italy 35 (only italian size of 35 fits me, and designer's IT35 is smaller than US5, that I'm sure) in Valentino and between 4.5 and 5 US for Ferragamo.

Appreciating your help!! Thanks so much!
Click to expand...

They run TTS for me. I am a US 8 and wear a 38 in the Hangisi 105mm.
 
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#135
audreylita said:
It all depends on the specific shoe. The hangisi's have been running pretty much true to size.
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gatorpooh said:
They run TTS for me. I am a US 8 and wear a 38 in the Hangisi 105mm.
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Thanks for your insights! I got so confused with the different size reviews on different websites on the Hangisi.
@gatorpooh how comfortable do you find them? I'm deciding between 105mm and 70mm.
 
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