Maison de beaute Marseille bags- any experience?

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Yes, it is a low quality product. I just bought a bag. Looks cheap and smells. Made in China. Will try to return. Since it is products sold in EU - is it under EU regulation for customer protection. Will fight for my money back. Do not order from their web-page.
I never got my money back after I returned the wallet. They made it impossible by design.
 
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I ordered the Rouen, the Brioude wallet, and the Toulouse. They are all beautiful bags. The wallet actually fits by 6+ iphone and the pockets on this classic & clean Rouen are delightful. The Toulouse is perfect and very fun. The insert makes it a nice bag to carry everywhere. Do be careful that you really want your bags though. I do need to return one; not because I don't love it, but because it's just too small. The website directs that a customer with any return email the company; I've emailed 4 times in the last two weeks and no one will respond. That's a bummer, and will likely challenge my desire to order again, but I do like what I ordered.
I returned the wallet the next day because it was made of cheap material but despite my repeated emails and attempts to contact, they kept my $70. There are plenty of reputable sellers. They should not be patronized because they rip you off my design. I should have kept the wallet and donated to Goodwill because I am out both my money and the wallet.
 
These bags are made in and shipped from Shanghai. I ordered one. It’s NOT leather, but PU “ leather”. It’s an OK bag, but the raw edge of the top is not attractive. I see the exact bag online for $25 on “ deal sites”. I paid $115! I am now trying to return it. The company’s customer service is spotty. I should have KNOWN BETTER! If they offer me a return, fine. If they don’t, I’m going to blast them all over social media and report them to PayPal, Apple Pay, Visa, and any consumer watchdog I can think of!
SAVE YOUR MONEY. BUY from a reliable source. If it seems like too good a deal, it’s NOT.
They never responded to my repeated attempts to receive a refund for a cheap wallet they sent out which I immediately sent back to them. Customer "service"? They are a rip-off outfit. Wish I knew how to get the word out so others won't experience this.
 
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They never responded to my repeated attempts to receive a refund for a cheap wallet they sent out which I immediately sent back to them. Customer "service"? They are a rip-off outfit. Wish I knew how to get the word out so others won't experience this.
If you paid with your credit card, it should be easy enough to do a chargeback, and be refunded.
 
Just received my bag. Don't do it. The money I spent on this bag, I could have gone to an outlet store and bought better quality!
What looked in the picture to be an inside pocket in the tote is a separate bag that looks like a wash bag and is different colour and material to the bag.
Expensive mistake and last time I believe the advertising on Insta:(
 
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They never responded to my repeated attempts to receive a refund for a cheap wallet they sent out which I immediately sent back to them. Customer "service"? They are a rip-off outfit. Wish I knew how to get the word out so others won't experience this.
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
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Reactions: Ellejee
Just received my bag. Don't do it. The money I spent on this bag, I could have gone to an outlet store and bought better quality!
What looked in the picture to be an inside pocket in the tote is a separate bag that looks like a wash bag and is different colour and material to the bag.
Expensive mistake and last time I believe the advertising on Insta:sad:
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
Just received my bag. Don't do it. The money I spent on this bag, I could have gone to an outlet store and bought better quality!
What looked in the picture to be an inside pocket in the tote is a separate bag that looks like a wash bag and is different colour and material to the bag.
Expensive mistake and last time I believe the advertising on Insta:sad:
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
If you paid with your credit card, it should be easy enough to do a chargeback, and be refunded.
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
I never got my money back after I returned the wallet. They made it impossible by design.
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 

I just received my Toulouse Leather Tote, and it not at all what was advertised. It is not handmade in France. It is a knock off from China. It looks pretty good, but the chemical smell is so bad I can't possible use it. If anyone has a suggestion on how to get rid of the smell I would appreciated it. This is also available on numerous websites for less than $50.00. NOT AT ALL HAPPY


I feel exactly the same way. TOTAL FRAUD
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
These bags are made in and shipped from Shanghai. I ordered one. It’s NOT leather, but PU “ leather”. It’s an OK bag, but the raw edge of the top is not attractive. I see the exact bag online for $25 on “ deal sites”. I paid $115! I am now trying to return it. The company’s customer service is spotty. I should have KNOWN BETTER! If they offer me a return, fine. If they don’t, I’m going to blast them all over social media and report them to PayPal, Apple Pay, Visa, and any consumer watchdog I can think of!
SAVE YOUR MONEY. BUY from a reliable source. If it seems like too good a deal, it’s NOT.
Bombard them as scam on their fb page and warn people. Tell them you won't stop and will spread the bad reviews about them until they refund you. I did that and never stopped repeating the same warning and they kept deleting my post until they blocked me out of their fb page. Then they sent me a message on fb, explaining that the cheap similar bags I saw on Amazon are fake and they copied them. I said you're not Chanel or LV that the fake sellers will copy you. Anyway, they offered me a refund, or to choose a new bag of my choice and still keep the previous bag, supposedly to make me happy. (and to keep my mouth shut, which was too late because I already blasted them with bad reviews in most of the forums and feedback). I was really pissed off. I didn't bother to return the bag as I will have to pay the shipping. I chose another bag which turned out to be a lot better, to get even with my price purchase. Note that whatever bag you choose, they all have cheap material linings inside. It's obviously made from China, noting the packaging and the length of delivery time. The one I chose had a removable lining. I took off the lining of the first bag cause I really hated it. I intend to keep both totes for causal use. Hope this helps! Good luck!
 
I'd like to hear from some long time TPFers as well. Anyone. For now I won't be buying and will save my money. It does seem true that Amazon has the same bags for $50ish.
Note the translation issues:
 

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