Maintaining an H relationship

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#3,095
Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.
 
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#9,917
Etriers said:
The interaction has to be mutually beneficial. Your SA obviously understood your threat to her as well, but it sounds like she handled it professionally. Keep in mind, throwing down the gauntlet usually only works once. If you try it again next year (Give me another SO or I’ll switch) she may not feel motivated to keep you.
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This is how someone can misunderstand my writing. (This is another reason I just need to stay quiet.)

You were not in the conversation, so you have no idea. I was genuinely discussing with my SA regarding what happened in the other store. I was asking for her opinion about what happened to the SO if someone switch a store, etc.

"Give me another SO or I'll switch" - I don't talk like this directly to my SA. So, it's nothing you can be concerned about.


ETA: If I switch, I gather all information about pros and cons before I switch. I do not talk like "give me another SO or I will switch." I would then just switch when there is no harms on both parties.
 
#9,918
Etriers said:
but it sounds like she handled it professionally. Keep in mind, throwing down the gauntle
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Agree. IMO only, even an inquiry, what will happen to my SO if I switch stores can be read very clearly by an SA, no matter how subtle or delicate one is or thinks one is being. The SA has heard all of this before, many times.

If an SA sees a client start to shop elsewhere, an SO could theoretically be awarded elsewhere, the rationale being that coveted items should be offered to existing clients of the maison. By the same token, if an SO is offered to a client who no longer wants it for any reason, that client is free to decline.

But, these hypotheticals are up in the air bc it’s not entirely the SA who makes the final decision.
 
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#9,920
B3K3 said:
This is how someone can misunderstand my writing. (This is another reason I just need to stay quiet.)

You were not in the conversation, so you have no idea. I was genuinely discussing with my SA regarding what happened in the other store. I was asking for her opinion about what happened to the SO if someone switch a store, etc.

"Give me another SO or I'll switch" - I don't talk like this directly to my SA. So, it's nothing you can be concerned about.


ETA: If I switch, I gather all information about pros and cons before I switch. I do not talk like "give me another SO or I will switch." I would then just switch when there is no harms on both parties.
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Unless you’re Private Messaging, everybody on the forum is a part of every conversation. I’ve followed the thread remarkably well.

You may feel you were only seeking information and casually discussing the New Jersey offer of a B35 with your SA. However, your SA has an equally valid perspective. If you were to guess, what do you imagine her perspective might be?
 
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#9,921
Etriers said:
Unless you’re Private Messaging, everybody on the forum is a part of every conversation. I’ve followed the thread remarkably well.

You may feel you were only seeking information and casually discussing the New Jersey offer of a B35 with your SA. However, your SA has an equally valid perspective. If you were to guess, what do you imagine her perspective might be?
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Like I said, only time will tell. Who knows what will happen? So, let's just wait and see what happens next.

PS. I truly truly regret posting my experiences and spending my time here today. Ugh.
 
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#9,923
Someone asked me about private events and if you had to have a strong relationship for invites. @textilegirl posted that she was invited to some new ones and declined but felt that she had a typical relationship.

If it helps anyone here, I was told Hermes was trying to do a mix of small monthly events and larger events in order to be more inclusive. Perhaps this is also Hermes corp trying to broaden relationships and bring a bit of something special and new to more clients rather than fewer “. I recall that some friends were invited to some events that I was not and vice versa, so the intention seems to be to mix it up. If one is not invited, I wouldn’t take it as indicative of the status of a relationship
 
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#9,927
dls68 said:
I am sorry this entire process is so frustrating! But I guess it's just a matter of perspective - I have been waiting on a B35 for nearly a year in NY, who knew that they are supposedly so easily available in NJ? :P A SO sounds dreamy.
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My SA in the home store offered me that I can get the B35 early next month, but it wasn't the color I wanted. (She told me which colors will come in for the B35, and offered me with 2 different options and I declined...) I then told my SA that I will wait until I get the color I want. You may want to check with your SA about the B35. (My SA said that the B35 is not that hard. So, I don't know why you'd have to wait for nearly a year...?) - Again, I am just sharing my info. Hope this helps!

ETA: Also, I waited for a non-quota bag, Kelly Messenger PM, since early March from my home store and they did not get me one until I got it instantly from the store in NJ (as a random walk-in). So, it is possible that different stores have different stocks available. (In other words, it is possible that some bags may be so easily available in stores other than your home store.) Again, it's based on my experience.
 
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#9,928
good point! I am also hoping for a bag in black but am hardware agnostic. so that is likely my problem. although one would think something so classic would not be so hard to get! But like you I have a very particular idea of what I want (although I did see someone in store with a beautiful navy bag, I digress) and I just can't settle at this price point. So I guess I've gotta wait!
 
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#9,930
Hi all - mostly a lurker, but trying to get into the habit of posting more (everyone is so helpful).

Can I just express frustration? No H store in our state but we selected a store where we travel easily 8-10 times a year.

January - May we hit a 2:1 prespend (in store purchases 5-10k, remote purchases 2-5k). Acquired a b25. Our SA was great at first, but slowly interactions got worse. She completely disregarded an order (wrong color for $8k item) and forgot I had purchased a watch. Regardless, I got a b25 offer and flew out immediately yay! (we weren’t offered even water at our appointment 🫠).

Since May we’ve had 1) ignored multiple texts about scheduling an appointment so we ended up not visiting the store (it takes away from family time) 2) ignored text about buying a saddle box (the $4k item) and 3) promised but never called us before her 3 week vacation so we could place an order.

Needless to say, we cancelled our trip to the store next month. It’s frustrating because this location is perfect for us and our travel schedule.

I thought about letting things cool for a few months and going back for a new SA… Not sure what I’m looking for. Opinions? Commiseration? Advice? 💜
 
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